Regional Operations Director

Since 1978, TCI Transportation has been dedicated to serving our clients in the only way we know how – with integrity, passion, and ingenuity. We’ve spent the past 4 decades expanding our locations from coast to coast and have been aggressively adding new services for our clients to help them grow their businesses as effectively and efficiently as possible. Our story has a long history, and yet we have only just begun.

Position Overview :

The Regional Operations Director  is responsible for overseeing and managing a diverse team, including Regional Managers, Driver Managers, Administrative staff, Dispatchers, and Drivers, ensuring that all operations run smoothly while adhering to TCI’s core values : Dedication, Positiveness, Innovation, Ethics, and Accountability. This role requires exceptional leadership and the ability to drive operational performance, financial management, and customer relationships.

Key Responsibilities :

• Lead a team of Regional Managers, Driver Managers, Admins, Dispatchers, and Drivers, ensuring alignment with TCI’s core values : Dedication, Positiveness, Innovation, Ethics, and Accountability.
• Travel 30%-40% to visit sites and regions to meet operational goals and objectives.
• Collaborate with departments (Safety, Recruiting, Maintenance, Finance, HR, etc.) to achieve set targets.
• Use Fleet Ops systems and KPIs to monitor performance, implement operational efficiencies, and reduce costs.
• Regularly manage and analyze the Fleet Ops Dashboard to maximize revenue and minimize costs.
• Lead weekly meetings with staff to set and review meaningful objectives (Rocks) for regional improvement.
• Focus on operational cost reduction (e.g., labor, fuel management) and continuous improvement.
• Maintain a 95% effective Driver Staffing rate in all regions, including recruiting and training the best talent.
• Engage in regular meetings with customer management to ensure performance targets are met.
• Promote and ensure effective use of TCI Technology (McLeod TMS, Samsara, Idelic, etc.) for operational efficiency.
• Full P&L responsibility for regional operations, including cost control (payroll, labor, equipment, fuel, etc.).
• Train and support management teams to ensure effectiveness in safety, productivity, and customer service.
• Lead monthly financial review calls with executives.
• Ensure all Regional Managers and Driver Managers fully understand TCI processes through training.
• Uphold safety policies and maintain a safety scorecard rating of 90% or higher.
• Ensure proper maintenance and fueling compliance for all equipment.
• Regular site attendance is essential for effective teamwork and client interaction.

Qualifications :

Annual salary starting at $130k plus monthly incentives, company card, company devices, and car allowance.

About Us :

We are a family-owned company doing business since 1978.

We are dedicated and committed to safety, each other, and our customers.

Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work.

Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.