IT Helpdesk Technician

Job Description

Job Description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

IT - Helpdesk Technician

Location : Los Angeles, 90056

What We're Looking For :

We are seeking a Helpdesk Technician to provide tier 1 & 2 technical support and assistance, whether on the phone, in-person, or remotely, related to computer systems, hardware, and software. This includes providing support for network equipment, applications (i.e. Zoom, Teams), Mitel telephones, voicemail and assisting with all end user applications run from laptops, iPads and mobile devices including but not limited to Office 365. This individual should be prepared to assist with troubleshooting all IT systems while being a team player and supporting tasks related to agency-wide IT improvement projects. The Helpdesk Technician will provide ongoing daily support to Head Start site and remote work staff.

• This is 100% onsite, no remote work.

The best suited candidate will :

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS :

Total Package of Benefits

Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, please visit our website at : www.crystalstairs.org

Job Posted by ApplicantPro