Senior Maintenance Coordinator
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.
Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
The Senior Maintenance Coordinator (Sr. Mc) supports communities in the Philadelphia area. They are responsible for the day-to-day operations of Facilities Management functions in the community and around the community grounds to which they are assigned. The primary responsibility is maintaining a safe, clean and comfortable environment for the residents. This is accomplished by having a working knowledge of building systems and related code requirements. These systems include plumbing, HVAC, electrical, mechanical and equipment repair. The position requires a team player with sound organizational, time management skills who interacts positively with all team members to meet the community's objectives.
Community Operations
- Responds to all building emergencies
- Reviews, reads, notates and initializes Daily Log and Maintenance Log to document and learn about pertinent information and any resident's physical and behavioral changes; responds in a timely manner to requests and concerns from residents, family members and team members
- Maintains all painted surfaces and flooring throughout the community
- Prepares the room(s) for new residents and assists with move-ins and move-outs
- Periodically inspects the building faade for damage and needed repairs
- Maintains the grounds by collecting trash, sweeping the dumpster areas and cleaning first impression areas
- Performs all tasks outlined in the Facility Management Maintenance Manual
Safety and Risk Management
Partners with leadership team to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policiesEnsures the following procedures and practices are enforced as needed : Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets), Lockout Tagout proceduresEnsures any cords, carts, equipment and other hazards are kept out of the way at all timesMaintains equipment and supplies to avoid waste, damage to areas and equipment and to prevent accidentsComplies with all infection control techniques, procedures and policiesResponds to all building emergenciesMechanical Systems
Maintains the HVAC system to ensure proper air quality and comfortable temperatures throughout the communityTests, schedules inspections and maintains proper documentation on the fire protection systemsConducts fire and disaster drills following the appropriate policy and procedure guidelinesTests low voltage systems as requiredMaintains the interior and exterior lightingMaintains the plumbing system which includes monitoring and adjusting the resident accessible domestic hot water system to ensure code complianceMaintains the alarm systems for the communityPerforms preventative maintenance tasks as assignedAdministration
Maintains a declining balance budget sheetMaintains an accurate vendor / contractor telephone list with contact names and emergency telephone numbersOrders equipment and supplies in compliance with Purchasing Department standardsEnsures log books are in compliance per federal, state and Sunrise standards (temperature log, fire extinguisher log, cleaning log, bio-hazard removal log)Partners with Government / Agency authorized personnelTeam Member Training
Trains team members on the following :Location and operation of all utility shut-off devicesEmergency response protocolsHousekeeping proceduresLaundry proceduresSafe chemical handling and usageMaintains a declining balance budget sheetFinancial Management
Assists in the presentation and value of Sunrise's products and services for our residents, families and team members and targeted referral sourcesAssists the executive director in completing the annual community budgetUnderstands and manages the department budget to include labor and other expenses and its impact on the community's bottom lineReviews monthly financial statements and implements plans of action around deficienciesProcess and submit monthly expenses and budget data timely per Sunrise policies and internal business controlsCoordinates with the community team to achieve maximum staff economies and cross training when applicableUnderstands the internal cost associated with all Sunrise resident care programsTraining, Leadership & Team Member Development
Overall management of the department, including but not limited to : recruiting, hiring, training, coaching and discipliningPartners in the delivery and participation in Sunrise University Training and self-study programs during the required timeframeDevelops a working knowledge of state regulations and ensures compliance through supervising and coaching team membersAchieves the Team Member Engagement goals and actively leads in the Engagement Improvement Planning sessionsCompletes team member staffing and scheduling according to operational and budgetary guidelinesDaily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paidConducts timely performance appraisals with meaningful conversationsHolds team accountable and corrects actions when necessary and documentsAttends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive DirectorKeeps abreast of professional developments in the field by reading, attending conferences and training sessionsOther
Maintain compliance in assigned required training and all training required by state / province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.Perform other duties as assigned.Core Competencies
AdaptabilityBuilding Customer LoyaltyBuilding Strategic Working RelationshipsBuilding TrustCommunicationDecision MakingDriving for ResultsLeading through Vision and ValuesManaging ConflictPlanning and OrganizingPresentation and Training DeliveryQuality OrientationStress ToleranceTechnical / Professional KnowledgeExperience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
Demonstrates a high proficiency and understanding of systems such as HVAC, plumbing, electrical, mechanical, and code complianceExperience preferred in maintaining water source heat pumps, as applicablePossess an understanding of OSHA and life safety regulationsSupervisory and management experience to include recruiting staff, coaching, performance management, responsibility of daily department operationsAbility to handle multiple prioritiesAbility to delegate assignments to the appropriate individuals based on their skills, roles and interestsPossess written and verbal skills for effective communication and the ability to facilitate small group presentations and trainingsCompetent in organizational, time management skillsDemonstrates good judgment, problem solving and decision making skillsDemonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applicationsAble to travel within a geographic area and on special projects for Sunrise