General Manager

Leadership Opportunity - Resort Operations

Find out more about this role by reading the information below, then apply to be considered.

A well-established and rapidly growing hospitality group is seeking a seasoned operations leader to oversee the full spectrum of RV resort management. This role is ideal for someone who thrives in a dynamic environment, values integrity, and is passionate about delivering exceptional guest experiences.

Role Overview

The General Manager will be responsible for the strategic and day-to-day leadership of a resort property. This includes cross-functional coordination, regulatory compliance, financial oversight, and team development. The ideal candidate will be a hands-on leader with a strong background in hospitality operations and a commitment to excellence.

Key Responsibilities

• Champion a culture of service excellence and operational integrity.
• Lead and develop a high-performing team across all departments.
• Ensure consistent delivery of outstanding guest and resident experiences.
• Collaborate with marketing to drive occupancy and brand visibility.
• Resolve guest concerns with professionalism and urgency.
• Oversee hiring, training, scheduling, and performance management.
• Maintain compliance with all applicable laws and resort policies.
• Manage budgets, control costs, and support revenue growth.
• Contribute to annual planning and capital improvement strategies.
• Support home sales and resale activity within the resort community.
• Foster a safe, inclusive, and engaging environment for staff and guests.

Core Competencies

Strategic leadership and team motivation

Financial acumen and budget management

Conflict resolution and decision-making

Guest service excellence

Operational problem-solving

Effective communication and adaptability

Qualifications

Bachelor's degree in Hospitality, Business, or related field preferred

5+ years in resort or hospitality leadership

Strong understanding of industry trends and compliance standards

Proven success in team development and guest satisfaction

Proficiency in property management systems and Microsoft Office

Physical Requirements

Ability to stand, walk, bend, and lift up to 30 lbs

Manual dexterity for office and operational tasks

Clear vision and hearing for communication and documentation

Benefits Snapshot

Comprehensive health coverage (medical, dental, vision)

Paid time off and holidays

401(k) retirement plan

Complimentary visit to one of our resorts

Inclusive and supportive workplace culture

Commitment to Inclusion

We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type : Full-time

Pay : $50,000.00 - $80,000.00 per year

Benefits :

401(k)

401(k) matching

AD&D insurance

Dental insurance

Employee assistance program

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid jury duty

Paid time off

Referral program

Retirement plan

Vision insurance

Schedule :

Day shift

Evening shift

Morning shift

Night shift

Ability to Commute :

Willis, TX 77378 (Required)

Ability to Relocate :

Willis, TX 77378 : Relocate before starting work (Preferred)

Work Location : In person