Large Animal Reception & Fiscal Technician

Large Animal Reception & Fiscal Technician

Provides primary support to the Large Animal Clinic's patient receiving and admissions office. Receives all incoming calls for Equine Field Service, Production Management Medicine Service and In-house Medicine and Surgery Services. Schedules appointments / farm calls for all services. Greets clients and notifies clinicians / technicians / students of patient arrival or impending departure. Monitors response time to client from clinician, clinician "call backs", and acts as a liaison for clinicians and clients when necessary. Maintains all office equipment, existing and new computer systems and software, including database programs. Provides fiscal support to the VTH through the collection of revenues. Insures compliance with VTH financial policy through audit of all fees, processing of medical records for discharge, receiving payments, computer data entry into the VTH accounting system, delivering high quality customer service to both clients and staff. Responsibilities also include reviewing client credit ratings and providing clinicians with daily billing updates.

Required Qualifications

Previous experience in detailed financial record keeping, file management, data entry, auditing, and / or cash handling as a cashier or bank teller; experience operating a multiline telephone and the ability to accurately document information is essential; previous experience in working with the public; basic computer skills including experience using email, spreadsheets and databases; excellent communication and interpersonal skills; ability to maintain composure in emergency situations and act accordingly; ability to receive and carry out moderately complex verbal and written instructions; ability to multitask and work under pressure with strict deadlines; Valid Virginia Drivers License required.

Preferred Qualifications

AAS or BS in Accounting or related field; courses in Veterinary Technology, Animal Science or Animal Husbandry; training and experience using various computer software programs to include Word, Excel, and Outlook. Working knowledge of medical terminology, veterinary medical and surgical procedures, large animal anatomy and a general understanding of all large animals (horses, cattle, sheep, goats, pigs, alpacas and llamas), to include their uses, breeds and common language associated with each.

Pay Band

3; Salary

Overtime Status

Non-Exempt : Eligible for overtime

Appointment Type

Restricted

Salary Information

Starting at $36,501.00, commensurate with experience

Hours per week

40+

Review Date

07 / 10 / 2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

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