HS Supervisor - Compliance & Medical Records (HHS)

This position is responsible for overseeing compliance with federal, state, and local regulations across all Health & Human Services programs. This role helps ensure that all services are delivered in accordance with applicable laws, policies, and standards. The supervisor monitors internal processes, helps implement continuous quality improvement (CQI) efforts, audits staff adherence to privacy and security practices, and leads corrective actions when necessary. This position also provides guidance and training to departmentwide staff and collaborates with internal and external stakeholders to maintain program integrity and help improve service delivery. This role provides direct supervision and specifically oversees administrative functions in the areas of medical records, electronic health record (EHR), release of information, HIPAA and Civil Rights compliance, insurance credentialing, interpretation and translation services, and front desk reception.

SUPERVISION

• Directly supervises an administrative support team comprised of four front desk receptionists, one cashier, medical records clerk, Spanish interpreter, and administrative analyst.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interviews and makes recommendations for hiring employees; trains employees; plans, assigns, and directs work; appraises performance; disciplines employees; addresses complaints and resolves issues.

SCHEDULE

Division : Administration

Days : Monday - Friday

Work Hours : 8 : 00 a.m. - 4 : 30 p.m.

Hours Per Shift : 8

Shifts Per Pay Period : 10

Position FTE : 1.00

Applications are being accepted from current County employees as well as members of the public.

RESPONSIBILITIES

EDUCATION AND OR EXPERIENCE

INTERACTIONS & COMMUNICATION

Provides specialized information and / or recommendations to others regarding an area of expertise.

DECISION MAKING

This position has authority to make decisions that are within general procedures and protocols; supervision is available as required or requested. These decisions directly impact performance in the job and / or work unit within the department and information is provided with additional research and observations which contributes to the decision making process.

THINKING & PROBLEM SOLVING

In relation to established procedures, protocols and policies of the county, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.

TOOLS AND EQUIPMENT USED

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch or crawl. The employee is occasionally required to walk and lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.

TO INCLUDE

Formal Walworth County Electronic Application

Education and Experience Review

Oral Department Interview

Reference Check

Background Check

Post-offer Physical Examination

Drug Screen

Other job related tests may be required.

J-18808-Ljbffr