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Reliability Services Operations Manager
Reliability Services Operations ManagerKelly Professional & Industrial • Roselle, IL, US
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Reliability Services Operations Manager

Reliability Services Operations Manager

Kelly Professional & Industrial • Roselle, IL, US
16 hours ago
Job type
  • Full-time
  • Permanent
Job description

Overview

We're seeking a Reliability Services Operations Manager (Direct Hire) to work at a premier company in Roselle, IL. Sound good? Take a closer look below.

Pay range information

This range is provided by Kelly Professional & Industrial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$120,000.00 / yr - $151,000.00 / yr

Additional compensation

  • Annual Bonus

Responsibilities

  • Setting the direction for the U.S. Service Operations Team, aligning processes, and overseeing performance through the development and use of KPIs.
  • Managing a team that responds to customer requests, determining the structure and resources needed to handle part orders, service quotations, scheduling, invoicing, and technical support.
  • Leading customer relationship management efforts, communicating customer requirements internally, and providing innovative solutions to meet their needs.

    • Qualifications

  • Hold a Bachelor's Degree or possess equivalent experience.
  • Have 5+ years of management experience with a strong financial acumen to interpret data and understand its impact on performance.
  • Demonstrate a sense of urgency with a bias for action and a desire to identify areas for improvement.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Management, Customer Service, and Product Management

    • Industries

  • Manufacturing and Packaging; Containers Manufacturing

    • J-18808-Ljbffr

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    Operation Manager • Roselle, IL, US