Talent.com
Assistant Store Manager
Assistant Store ManagerDunkin' • Sunapee, NH, US
Assistant Store Manager

Assistant Store Manager

Dunkin' • Sunapee, NH, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Restaurant Manager

We are looking for Assistant Restaurant Managers to help lead our Dunkin' team!

The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.

Responsibilities : Team Environment :

  • Assist to recruit, hire, onboard and develop employees
  • Communicate job expectations to employees
  • Hold team members accountable for their behavior and performance, addressing concerns promptly
  • Support the development of team members

Operational Excellence :

  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Help prepare and complete action plans; implement production, productivity, quality and guest service standards
  • Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
  • Profitability :

  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training, marketing and sampling
  • Drive sales goals and track results
  • Skills and Qualifications :

  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • Basic writing skills
  • High School diploma, or equivalent
  • Proficient in math and financial management
  • Competencies : Great Focus :

  • Understands and exceeds guest expectations, needs and requirements
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for :

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important activities
  • Reads and interprets reports to establish goals and deliver results
  • Seeks ideas and best practices from other individuals, teams, and networks and applies them
  • Problem Solving and Decision Making :

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from recurring
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence :

  • Develops and maintains relationships with team members
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration and teamwork
  • Leads others; negotiates and takes effective action
  • Building Effective Teams :

  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employee's strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Conflict Management :

  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Developing Direct Reports and Others
  • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Business and Financial Acumen :

  • Understands guest and competition; translates and applies own expertise to address business opportunities
  • Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
  • Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
  • Understands, analyzes and communicates the key performance / profit levers and manages to these measures
  • Company Introduction

    NGP Management Scrivanos Network started in 1980 with a Dunkin Donuts location in Haverhill MA. Since then the Scrivanos Family has grown to operate 118 Dunkin' locations throughout Maine, Massachusetts, New Hampshire and Vermont and employs over 2000 employees. You are applying for work with The NGP Management Team a franchisee network of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.

    Create a job alert for this search

    Assistant Store Manager • Sunapee, NH, US

    Related jobs
    Assistant Store Manager - Famous Footwear

    Assistant Store Manager - Famous Footwear

    Caleres • Lochmere, NH, US
    Full-time
    As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role of the s...Show more
    Last updated: 15 days ago • Promoted
    Store Manager

    Store Manager

    Midas • Keene, NH, US
    Full-time
    Automotive Manager Opportunity.Automotive Management Group is looking for the perfect Manager to take our busy automotive repair shop to the next level! Let's talk about why you should consider wor...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly Automotive • Milford, NH, US
    Full-time
    The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Family Dollar • Lebanon, NH, US
    Part-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following : .Assist with sto...Show more
    Last updated: 3 days ago • Promoted
    Assistant Store Manager - Kay Jewelers - Carrier Place

    Assistant Store Manager - Kay Jewelers - Carrier Place

    Kay Jewelers • Concord, NH, US
    Full-time
    Kay Jewelers is looking for dynamic, driven and creative individuals to join our team.Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the typ...Show more
    Last updated: 30+ days ago • Promoted
    GMIT / Assistant Manager

    GMIT / Assistant Manager

    Boston Pie Inc • Milford, New Hampshire, United States, 03055
    Full-time
    We are seeking manager trainees!.Starting Pay at $17 / hr + eligible for bonuses and incentives.Average hours per week is 45-55. We have several locations and lots of availability for advancement for ...Show more
    Last updated: 30+ days ago
    Part-Time Assistant Store Manager

    Part-Time Assistant Store Manager

    Daily Thread • Tilton, NH, US
    Part-time
    Quick Apply
    The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores.Responsible for shaping a comprehensive store strategy aligned with our corporate values and ...Show more
    Last updated: 30+ days ago
    Automotive Store Manager

    Automotive Store Manager

    Midas • West Lebanon, NH, US
    Full-time
    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Manager - Kay Jewelers Outlet - Tanger Outlet Center - Tilton

    Assistant Store Manager - Kay Jewelers Outlet - Tanger Outlet Center - Tilton

    Kay Jewelers • Lochmere, NH, US
    Full-time
    Kay Jewelers Outlet is looking for dynamic, driven and creative individuals to join our team.Are you ready to use your business and sales skills to begin a financially rewarding career? If you are ...Show more
    Last updated: 30+ days ago • Promoted
    STORE MANAGER IN HILLSBOROUGH, NH

    STORE MANAGER IN HILLSBOROUGH, NH

    Dollar General • Hillsborough, New Hampshire, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 21 days ago • Promoted
    Assistant Team Leader / Assistant Manager

    Assistant Team Leader / Assistant Manager

    THE PAPER STORE • West Lebanon, NH, US
    Full-time
    Team Leader (Assistant Manager).The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper St...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Applebee's • Tilton, NH, US
    Full-time
    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999.Over the next two decades we grew by building new stores and acquiring other franchise operators ...Show more
    Last updated: 30+ days ago
    Manager, Assistant

    Manager, Assistant

    Mastoran Corp - LBK, LLC • Keene, New Hampshire, United States, 03431
    Full-time
    Daily Pay / Direct Deposit / Pay Card Options, Competitive Wages, Monthly Bonus Incentives, Flexible Work Schedules, Benefits, Opportunities for Advancement, College Scholarships for Yourself and Famil...Show more
    Last updated: 30+ days ago
    Retail Assistant Manager Full-Time

    Retail Assistant Manager Full-Time

    Maurices • Keene, NH, US
    Full-time
    Retail Assistant Manager Full-Time.As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America.We i...Show more
    Last updated: 6 days ago • Promoted
    Full-Time Assistant Store Manager

    Full-Time Assistant Store Manager

    ALDI • Keene, NH, US
    Full-time
    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store p...Show more
    Last updated: 30+ days ago • Promoted
    Full-Time Assistant Store Manager - Tilton New Hampshire

    Full-Time Assistant Store Manager - Tilton New Hampshire

    Daily Thread • Tilton, NH, US
    Full-time
    Quick Apply
    The Assistant Store Manager plays a pivotal role in driving sales and fostering a delightful customer experience within our retail stores. This individual will contribute to the formulation of a rob...Show more
    Last updated: 30+ days ago
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit Halloween • Tilton, NH, US
    Full-time
    Benefits include : Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store M...Show more
    Last updated: 30+ days ago • Promoted
    Merchandising Assistant Manager

    Merchandising Assistant Manager

    Dollar Tree • Claremont, NH, United States
    Full-time
    As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve.In this role,...Show more
    Last updated: 2 days ago • Promoted