Facilities Coordinator

Salary Range

USD $25.00 / Hr. - USD $27.00 / Hr.

Overview

Job in a Nutshell :

The Facilities Coordinator is responsible for the successful communication and coordination of repair and maintenance requests for the retail and corporate locations of Natural Grocers. This position monitors and maintains work orders through a CMMS (ServiceChannel); tracks progress of repairs and follows through to completion; maintains location notes and pertinent store information in the ServiceChannel platform. This position may be scheduled for evenings and weekend coverage. This position is fully on-site and requires 100% of the time be spent working from the SSC Golden office.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

06 / 30 / 2025

Responsibilities

Main Responsibilities :

• Dispatch outside service vendors through ServiceChannel to address store maintenance issues.
• Identify reported maintenance emergencies and notify Facilities Manager for immediate action.
• Provide work order status updates to stores for emergency and urgent maintenance calls.
• Follow up on open work orders in ServiceChannel to ensure resolution and closure.
• Update store locations and related data in ServiceChannel.
• Assist in training new store managers on system functions.
• Bid services for pricing and create work orders for external vendors as needed.
• Identify recurring or unresolved R&M issues and communicate to Facilities Manager.
• Assist stores via phone / email with troubleshooting maintenance issues.
• Collaborate with store team members to deliver timely solutions and excellent customer service.
• Maintain professional relations with customers and vendors.
• Participate in training and complete required assignments.
• Perform related duties, including supplies management and warehouse organization.

All employees are expected to be "hands on" and contribute to company success.

Qualifications

This description is not a contract and may change. Employees must accomplish assigned tasks.

Benefits Overview

All Crew Members :

Full-Time Crew Members (30+ hrs / week) :

Diversity Statement

We are committed to diversity, equity, and inclusion, believing that all people should experience health and wellbeing. We embrace differences and cultivate an inclusive environment, welcoming everyone to join us in our mission.

Physical & Environmental Demands

N = Never, O = Occasional, F = Frequent, C = Constant

Physical requirements include lifting up to 50 lbs., pushing / pulling, prolonged computer use, sitting, reaching, gripping, bending, twisting, walking, standing, squatting, kneeling, and reaching above chest. Environmental conditions may include working with cold, heat, sharp tools, noise, dust, fumes, and in congested worksites.

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