Senior Manager / Director Mortgage Loan Servicing | Investment Firm

Job Description

Job Description

A leading global, forward-thinking investment firm in Los Angeles is seeking a strong Senior Manager / Director of Mortgage Loan Servicing to manage and optimize the loan servicing function for a portfolio of Residential Loans.

This is an opportunity to shape and streamline servicing operations in a dynamic asset class and work in a high-impact leadership position with a fast-paced, growth-oriented firm

Responsibilities :

• Oversee day-to-day servicing operations for a diverse portfolio of residential loans, ensuring compliance, data accuracy, and process efficiency.
• Establish and maintain oversight processes to monitor servicer performance, track key metrics, and ensure adherence to servicing standards.
• Manage relationships with third-party loan servicers and internal stakeholders, ensuring timely and accurate reporting.
• Support the execution and documentation of residential loan closings, including loan draw funding requests and other servicing events.
• Lead and mentor junior servicing team members, promoting professional development and team cohesion.
• Partner cross-functionally with Front Office, Engineering, Accounting, Operations, and Legal teams to streamline workflows and maintain scalable servicing systems.
• Drive automation and technical improvements to enhance servicing infrastructure and reporting tools.

Qualifications :