Technical Support Engineer

Candidates must be able to speak Portuguese

Are you passionate about solving complex technical problems and eager to make a real impact on customer satisfaction? Join our dynamic team as a Technical Support Engineer, where you'll tackle challenging technical issues, collaborate with world-class colleagues, and continuously grow your skills in a rapidly evolving field.

Why You'll Love This Role :

• Career Growth : Get exposed to cutting-edge technologies while enhancing your technical and communication skills. We invest in your professional development through mentoring, training, and certification opportunities.
• Impactful Work : You'll be the trusted expert customers rely on to keep their systems running smoothly, making a direct impact on our clients' success every day.
• Collaborative Team : Thrive in an open, supportive environment where knowledge sharing and problem solving are celebrated.
• Innovation : Be at the forefront of technological advancement while working on diverse hardware, software, and cloud platforms.
• Customer Focus : Build lasting relationships and ensure our customers get the maximum value from our products and solutions.

Why This role matters :

As a Technical Support Engineer for Ivanti Endpoint Manager, you'll play a crucial role as the primary support liaison, delivering exceptional technical assistance to our valued customers and partners. You'll tackle complex questions related to product functionality and configuration, collaborating with teams to resolve demanding technical challenges. Your excellent communication skills, proactive approach to continuous learning, and commitment to enhancing the customer experience will help drive our mission forward. Join our dedicated, innovative support team and leverage your technical expertise to make a real impact in IT service management-while growing your career in an inclusive, supportive, and quality-driven culture.

What you'll do :

What you'll bring :

We're looking for candidates with a broad range of technical skills and a passion for solving complex problems, regardless of how you gained your experience. Whether your background includes formal education, relevant certifications, or hands-on work in technical support and IT environments, we value your commitment to learning and your drive to deliver exceptional customer service. If you have the experience and skills outlined below, and a desire to grow alongside a collaborative team, we encourage you to apply-even if you don't check every single box.

Why Ivanti?

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers. To learn more about Ivanti's Mission and Core Values.

Inclusion at Ivanti :

Ivanti is proud to be an Equal Opportunity Employer. We're committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.

Need adjustments during the process? Reach out to talent@ivanti.com we're happy to help.