Rose International is hiring : User Experience (UX) Researcher - Customer Insight

Job Title

User Experience (UX) Researcher - Customer Insights & Analytics

Overview

Location : Atlanta, GA, USA, 30319 | Work Model : Onsite | Employment Type : Temporary | Shift : Standard business hours | Estimated Duration : 39 months | Min Hourly Rate : $45.00 | Max Hourly Rate : $60.00

Responsibilities

• Gather customer data to ensure a clear and current view of the production customer experience and its associated friction points.
• Use a multi-faceted research approach to gather formative data using qualitative, quantitative, and competitive data.
• Leverage available metrics to monitor the health of the customer experience and keep the team and business informed.
• Evaluate experiences created within the team and outside to ensure they align with the defined strategies.
• Roll data points up into compelling Point-of-view documents and communicate learnings to key partners, including designers, strategists, researchers, and product owners.
• Employ online research tools, design thinking methods, and quantitative research methods.
• Role requires onsite presence in Atlanta, GA; only candidates located near Atlanta will be considered.

Qualifications

Required and Preferred Education

Additional Details

Benefits & Compliance

For information on benefits, please refer to the employer’s site. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender expression or identity, national origin, disability, veteran status, or any other characteristic protected by law. Some locations may be governed by local fair chance or similar ordinances.

If you need assistance completing this application or during any phase of the process, please contact Rose International’s HR Department.

Rose International has an official agreement with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).

#J-18808-Ljbffr