Resident Services Director

Resident Services Director

Job Category : Resident Care / Healthcare

Location : 579 Buck Island Rd. West Yarmouth, MA

Employment Type : Full Time - Salary

Department : Resident Care

About Us : Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands : Maplewood and Insp?r. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!

Overview : The Resident Services Director is responsible for the administration of nursing services. Directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care. Interprets policy and regulations to all nursing personnel and ensures compliance. Analyzes and evaluates nursing and related services rendered to ensure the quality of resident care. The Resident Services Director assumes primary responsibility for providing oversight of the resident health care needs, including the overall medication delivery system and the coordination of in-service training for the Resident Care Services Department. The Resident Services Director contributes directly and positively to the team's approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.

Key Responsibilities :

• Provides nursing services to residents
• Resident Teaching
• Wellness counseling
• Health Promotion
• Disease Prevention
• Provision of care and services to residents whose conditions are chronic and stable
• Verifying residents' medication regimen with physicians or health care practitioners for residents who require supervision Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility.
• Aware and knowledgeable of the federal and state laws and regulations regarding assisted living / memory care and the regulations of the state's nursing commission; ensures and maintains regulatory compliance with all such regulations.
• Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through the following :
• Move-In Process
• Pre-move-in assessments, review of paperwork and initial Service Plan Development
• Assessment and Service Plan
• Identify needs for additional assessment, health monitoring or other coordination of care needs
• Service Plan review Process
• Coordinate residents health care in collaboration with residents, families and outside health care agencies, including referral when indicated
• Conducts regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur.
• Staff Training, Education and Supervision
• Coordinates and participates in initial job specific orientation and training through routine review of training documents, in accordance with policies and procedures
• Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing
• Reviews documentation and communication of Resident Care Services associates
• Supervises assigned personnel in the delivery of nursing services and assistance with activities.
• Proper, Accurate Documentation
• Delegation
• Provides RN and LPN delegation, in accordance with state regulations and Community policy.
• Available after-hours for issues related to current residents' needs; may be required to come into the Community or conduct offsite assessment at these times.
• Infection Control
• Maintains compliance with Community policies on Immunizations, Infection Control and Infectious Disease Management.
• Move Out / Discontinuation of Services
• Assists residents who no longer require services
• Quality Assurance
• Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools
• Responsible for monthly Resident Care Service staffing schedule. Available after-hours, on-call, related to Resident Care
• Responsible for meeting monthly budget targets, monetary and labor hours, with any variances to be discussed with the Executive Director
• Participates in other Resident Care Services and Community related duties, as assigned by the Executive Director

Education / Experience / Licensure / Certification

Why You'll Love Working with Us :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.