Service Account Manager

Kirlin Way Mechanical is one of the nation’s largest and most experienced mechanical contractors. We specialize in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Kirlin Way Mechanical is at the forefront of design-build / design assist, pre-construction, commissioning, building information modeling, and quality control. Kirlin Way is currently seeking a Service Account Manager to join our team!

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Scope :

Responsible for customer development and utilization of the CRM platform to track the progression of proposed work. Account Management's primary function is to service the day-to-day sales requirements of existing accounts, while aiming to expand the account base through adding more service lines and referrals.

Day Shift / Monday-Friday

Pay : $60,000-$90,000 salary DOE

Responsibilities :

• Continually develop qualified maintenance / service and retrofit prospects to ensure a consistent flow of business, maintain the goodwill of current sources and accounts through periodic call-backs, and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities; solicit information from building owners, developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.
• Provide clear and concise turnover details to Service Operations
• This position requires driving on company time for company-related tasks. All candidates are subject to a driving background check before hire

Physical Requirements :

Employees in this position must be able to perform the essential functions of this job without imposing a significant risk of substantial harm to the health or safety of others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.

Perks of the Trade :