Job Title
Strategic Account Manager - Shawgrass Landscape & Distribution
Position Overview
As a distinguished member of the Shaw Industries collective Shawgrass stands out as a key provider in the world of artificial turf. Aligned with the globally renowned Shaw Industries headquartered in Dalton Georgia we take pride in being a standalone affiliate of Berkshire Hathaway Inc. Shaw Industries a leading flooring provider for both residentialand commercialmarkets delivers excellence in carpet hardwood laminate tile / stone flooring and of course synthetic grass.
Shaw Industries is seeking a motivated and customer-focused individual to join our team as a Strategic Account Manager Landscape & Distribution. This role will play a critical part in driving sales growth by supporting the success of Shaw-supplied turf programs across key strategic distribution partners. The Strategic Account Manager will focus on branch and regional execution ensuring that partners are confident in selling turf programs service commitments are met and adoption grows in target regions. The ideal candidate will combine strong relationship-building skills adaptability and a sales-driven mindset to deliver measurable growth across the landscape vertical.
Key Responsibilities :
Branch & Regional Execution
Serve as the primary contact for strategic distribution branches and regional managers.
Build strong relationships with regional leaders to scale support across large branch networks.
Prioritize time on high-volume and high-potential branches while supporting underperforming regions to drive balanced growth.
Support rollout and maintenance of branded displays signage and marketing materials at the branch level.
Conduct branch training to ensure staff understand the turf program lineup ordering process and service expectations.
Navigate ambiguity in partner dynamics and proactively identify opportunities to improve execution and alignment.
Sales Support & Communication
Track branch-level sales performance to identify growth opportunities and gaps against plan.
Share best practices and success stories across regions to improve consistency in selling approaches.
Provide timely and accurate reporting and field insights to leadership to support strategy and planning.
Collaborate with internal sales and marketing teams to deliver tools and resources that strengthen program adoption.
Demonstrate learning agility by quickly understanding partner priorities and adapting strategies to achieve results.
Operational & Service Support
Act as the first point of escalation for branch-level service routing or fulfillment issues.
Partner with Operations Customer Service and RDCs to ensure orders meet Shaws 5-day lead time and service standards.
Monitor regional demand trends and provide feedback to align fulfillment capacity with partner needs .
Maintain branch confidence in Shaws ability to deliver accurate and reliable service.
Qualifications :
Bachelors degree preferred.
Minimum of 3 years of sales or account management experience preferably in distribution artificial turf building materials or landscape supply.
Proven ability to develop customer relationships and drive sales growth through regional or branch networks.
Strong organizational skills with the ability to manage priorities across a large geographic footprint.
Experience working cross-functionally with operations logistics and marketing teams.
Willingness to travel up to 40% as needed to support branches and regional partners.
Preferred to reside in Georgia or nearby areas with proximity to Shaw facilities in Dalton and Calhoun GA.
Competencies :
Build Trusting Relationships
Initiate Action
Adapt and Change
Coach & Support
Shaw benefits include :
Medical dental and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
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Work Shift
8 Hr non-rotating shift Hrs fall to in punch day Observed Calendar shift starts AM
Shaw Industries is an equal opportunity employer as to all protected groups including protected veterans and individuals with disabilities.
Required Experience :
Manager
Key Skills
IT Sales and Marketing,Firewall,Administrative,Entry Level,Java
Employment Type : Full-Time
Experience : years
Vacancy : 1
Strategic Account Manager • Calhoun, Kentucky, USA