Retail Supervisor-THE COMMONS AT WILLOWBROOK

Supervisor Position at Bath & Body Works

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

Responsibilities

As a Supervisor, you will work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team : they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities include :

• Attracting, hiring, developing, inspiring, and retaining top talent.
• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty to address customer experience, vendor relationship, or maintenance issues.
• Partnering with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
• Performing opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directives.
• Setting the direction and goals for the day / shift when associates arrive for work.
• Providing individual and team performance feedback and recommendations to managers.
• Leading exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in our values and elevated product knowledge.
• Creating genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Training, coaching, rewarding, and motivating associates to improve selling and the customer experience.
• Reinforcing selling expectations, performance, results, and accountability with all associates.
• Constantly providing the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
• Maintaining our values, policies, and procedures.

Qualifications

Qualifications for this role include :

Education

Education requirements include :

Core Competencies

Core competencies for this role include :

Benefits

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits include :

Visit bbwbenefits.com for more details.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. We are an equal opportunity employer.