Assistant General ManagerKrystal Restaurants • Covington, GA, US

Assistant General Manager

Krystal Restaurants • Covington, GA, US

30+ days ago

Job type

Full-time

Job description

Job Description

Are you looking for a management position in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us.

Our Assistant General Managers balance being a great leader with delivering WOW service to our guests. Krystal Assistant General Managers understand the importance of providing great energy for restaurant teams and being fresh, friendly and fast for our guest, while focusing on restaurant operations.

Essential Responsibilities

Develop People

Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity)

Creates a great energy in the restaurant and sets the team up for success
Empowers the team through Yes I Can
Communicates effectively and engages the team in regular huddles
Coaches and motivates the Shift Leaders and crew members
Recruits and develops top grade talent
Demonstrates commitment to goals and inspires others to deliver excellent performance
Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools
Serves those they lead through behaviors, actions and decisions

Create Great Guest Experiences

Creates a fresh, friendly and fast service experience so good that guests can’t wait to come back to Krystal

Serves as a role model to create memorable guest experiences

Coaches WOW service and creates a welcoming work environment

Takes actions to solve and celebrates guest feedback

Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

Brand Champion

Helps to bring the brand to life in the restaurant

Supports the Restaurant General Manager’s efforts in the community with local marketing and events

Supports company-wide promotions, product launches and product samplings

Helps the team execute local promotions

Business Planning

Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

Responsible for executing Krystal 9 operating systems

Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met

Monitors business : previous day numbers, schedules, cash shortage concerns, and HACCP Logs

Reviews inventory efficiencies to create product (truck) orders

Reviews inventory and evaluates food costs

Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records

Implements and follows up on operations and financial action plans.

Analyzes sales and labor results throughout and after each shift

Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

Maintain Facility

Ensures the restaurant is a safe, sanitary and appealing place for everyone

Assists in the compliance with health, safety, cleanliness, security and fire policies, standards and regulations

Helps to identify problems and conducts high-level troubleshooting for restaurant equipment

Required Knowledge, Skills and Abilities

Excellent people leadership and guest service skills required

Ability to work in a fast paced environment

Ability to communicate effectively with guests, team members and Above Restaurant Leaders

Ability to resolves issues in compliance with Krystal standards

Available to work all shifts, weekends and holidays

Education and Experience

Must have high school diploma or equivalent

Minimum of 1-2 years management experience

Physical Demands

Must be able to lift up to 50 pounds of force frequently to move objects

Ability to carry products / boxes and miscellaneous items weighing no more than 50 pounds

Consistently handles product preparation

Ability to kneel and follow proper lifting procedures

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