Referral Coordinator

Job Type

Full-time

Description

POSITION OVERVIEW
Provides a variety of administrative duties to physicians, patients, referring providers, and other members of the clinic.

ESSENTIAL FUNCTIONS:

• Manages incoming referrals in all electronic interfaces, obtains proper documentation for scheduling and appropriately builds patient charts
• Scheduling of all patients
• Acts as point of contact/liaison for referral sources and can address workflow issues for the improvement of scheduling patients
• Provides support services to patients, medical staff, and referring offices
• Provides back up scheduling, phone coverage, check in, opening, lunch, and closing assistance to Front Desk team as scheduled and when needed
• Accurately maintains medical files
• Maintains patient confidentiality
• Performs other assigned work as required

Requirements

REQUIRED QUALIFICATIONS AND SKILLS:

• Knowledge of orthopedic office procedures and terminology
• Proficient with phone system capabilities and Microsoft Office 365 products
• Previous experience working with an EMR system
• Knowledge of HIPAA regulations
• Patient centered outlook and willingness to problem solve
• Knowledge of computer systems and applications.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Skill in operating a computer and copy machine.
• Ability to read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to speak clearly and concisely.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• High School Diploma or equivalent required.
• Minimum of two years' experience, preferably in a medical office setting.
• Word processing and computer experience required.
• Knowledge of appropriate medical terminology, preferred

WORKING CONDITIONS:

• 80% remote 20% in office
• In house training required - up to 6 weeks
• Constant viewing of computer monitor, mousing and typing
• Able to stoop, lift carry and push/pull 10 pounds or more
• Hours of business are Monday - Friday from 8:00 a.m. to 5:00 p.m.
• On occasion, some early, late and overtime hours may be required

Salary Description

$21 - $24 hourly