Food And Beverage Manager
Under the general guidance of the General Manager and Regional Director of F&B, responsible for coordinating, supervising and directing all property food and beverage operations, while maintaining a profitable Food and Beverage department and high quality products and service levels. He / she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
Duties & Functions :
- Establish, monitor and manage budgeted revenue and net operating income. Assures that the budgeting process is performed accurately and efficiently
- Develop and implement action items and provide support and guidance in each restaurant / bar / outlet to achieve or exceed budgeted revenue and net operating income goals
- Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses
- Institute and monitor service and / or product upgrades in order to maintain the company's competitive edge
- Establish and enforce Sonesta / property specific Standard Operating Procedures
- Promote guest satisfaction throughout the operation
- Implement repeat guest recognition programs to build loyalty to the operation
- Promote inter-company business relations and shares best practices
- Distinguish us as the industry leaders that continually improve to maintain our cutting edge
- Act as a liaison between the community and the Food and Beverage operation
- Supervise and provide leadership to all Food and Beverage personnel
- Respond to guest complaints in a timely manner
- Monitor industry trends, take appropriate action to maintain competitive and profitable operations
- Work with other Executive Committee members and keep them informed of Food and Beverage issues as they arise
- Keep immediate supervisor fully informed of all problems or matters requiring his / her attention
- Coordinate and monitor all phases of Loss Prevention in the Food and Beverage department
- Prepare and submit required reports in a timely manner
- Organize and conduct department meetings on a regular basis
- Monitor quality of service and product
- Initiate menu planning and preparation
- Ensure compliance with all local liquor laws, and health and sanitation regulations and all other Food and Beverage related life / safety and other legal compliance in accordance with federal and local laws
- Ensure the training of department heads on SOP's, report preparation, technical job tasks
- Select, train and develop personnel within the department. Able to exercise hire, discipline, personnel performance reviews and termination of employment discretion within Sonesta policies
Specific Job Knowledge & Skills :
Bachelor's Degree required. High School Diploma or equivalent required.Several years experience in overall Food and Beverage operation as well as management experienceCulinary, sales and service background requiredLicenses or Certificates : Ability to obtain and / or maintain any government required licenses, certificates or permitsMust possess a minimum of five (5) years Hotel and / or Food and Beverage operational experience directing a department of Union employeeMust have strong and proven knowledge and practice of Hotel Collective Bargaining Agreements (will be subject to a skill test during interview process)Must be proficient in Windows, Company approved spreadsheets and word processingMust have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulationsOne to two years in a public contact position, preferably in an upscale or lifestyle brand hotelAbility to multitask, work in a fast paced environment and have a high level attention to detailStrong verbal and written communication skills in EnglishMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamworkPhysical Abilities :
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistanceRequires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuityStand, sit, or walk for an extended period of time or for an entire work shiftReach overhead and below the knees, including bending, twisting, pulling, and stoopingRequires manual ability to use, carry, and operate all necessary equipmentPay Range : $120,000 - $140,000 per year. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific / overall experience.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including :
Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceSonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.