Financial Aid Officer

Financial Aid Officer Nampa - Staff

Apply now () Job no : 496534

Opened : Nov 07 2025 MST

Anticipated Close Date : Nov 28 2025 MST

Reports To :

Manager I, Financial Aid

Position Status : FT - Full-Time

Posted Pay Range : $18.68 - $23.35

Empower Student Success as a Financial Aid Officer at CWI!

Are you passionate about helping students navigate the financial aid process and achieve their educational goals? The College of Western Idaho (CWI) is seeking a Financial Aid Officer to provide expert guidance, exceptional service, and critical support to students, families, and the campus community.

Why Join CWI?

At CWI, we believe in transforming lives through education. As a Financial Aid Officer, you’ll be at the heart of that mission—helping students access the resources they need to succeed while working in a collaborative, student-centered environment.

Benefits :

CWI offers one of the most affordable and comprehensive benefits packages in higher education, including :

Premium healthcare plans

11%+ employer retirement contributions

Tuition discounts

Generous personal leave

Opportunities for professional growth and development

Student-Focused Financial Guidance :

Deliver accurate, timely financial aid counseling to students and families

Support CWI’s One Stop Student Services locations with expert-level assistance

Ensure compliance with federal, state, and institutional regulations

Impactful Work in Higher Education :

Help students understand and access financial aid options

Review and authorize financial aid awards

Foster a culture of quality, equity, and service excellence

Collaborative & Service-Oriented Environment :

Work closely with Enrollment & Student Services teams

Provide guidance to students, parents, and college personnel

Represent CWI positively through public speaking and outreach

Key Responsibilities :

Financial Aid Counseling & Support

Advise students and families on financial aid programs, eligibility, and application procedures

Provide in-depth support on complex financial aid issues

Maintain expert-level knowledge of financial aid policies and regulations

Awarding & Compliance

Review and authorize financial aid awards from federal, state, and institutional sources

Monitor compliance with federal and state regulations

Assist in ongoing institutional compliance efforts

Collaboration & Communication

Partner with student services and enrollment teams to deliver seamless support

Represent the college in outreach events and presentations

Provide leadership and training to support a high-quality student experience

What We’re Looking For :

One year of professional experience working with students in a postsecondary setting, or three years of other relevant professional experience

Customer service experience, especially in explaining complex rules or policies

Proficiency in Windows, Excel, Word, PowerPoint, and Outlook

Ability to research and understand complex financial aid systems and regulations

Strong interpersonal and communication skills, including public speaking

Ability to work effectively with diverse populations

Proactive, adaptable, and detail-oriented

Additional Instructions For Applicants :

Most positions at CWI are in-person and based on campus. While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.