IT Support Analyst

Join Taft as an IT Support Analyst and be an integral part of our team!

At Taft, we prioritize a "Client First" philosophy, ensuring exceptional service to our clients through dedicated technical support for our attorneys and staff.

Key Responsibilities :

• Provide on-demand assistance to all users of computer systems and software in their daily operations.
• Utilize your extensive knowledge of Microsoft Office 2016, Office 365, Windows 10, and network technologies to assist end users effectively.
• Apply your familiarity with remote access technologies (such as Terminal Services and VPN) and legal-specific applications to enhance user experience.
• Employ strong problem-solving and analytical skills to tackle technical challenges proactively.
• Communicate effectively in both written and verbal formats.
• Deliver outstanding customer service and collaborate successfully with personnel across all levels in a team-oriented environment.
• Manage your responsibilities with excellent organizational skills while thriving in a fast-paced setting.

Qualifications :

Taft offers competitive pay and a comprehensive benefits package, including medical, dental, vision, life insurance, long-term disability, flexible spending accounts, 401K, Paid Time Off, paid holidays, bonuses, and more. The hourly wage for this position ranges from $32.14 to $38.46, and actual compensation will vary based on experience, education, and skill level.

This position is based 100% in-office. Interested candidates are encouraged to apply.

Taft is proud to be an Equal Opportunity Employer. This job posting outlines general duties, tasks, and responsibilities but is not intended to be a comprehensive list. Taft Stettinius & Hollister LLP participates in E-VERIFY.