Closing Manager

Closing Manager

Working closely with the Club Manager and the Assistant Club Managers, the Closing Manager is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The Closing Manager is responsible for leading the Assistant Closing Manager, Recovery team, and Utility team, providing guidance, support, and oversight to ensure effective performance. In addition to team leadership, the manager is accountable for maintaining policies and procedures, delivering a positive service experience to members, providing Grand Opening Look Daily, (GOLD) standards club conditions and providing leadership and direction within the club.

The Closing Manager assists in audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence. This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required and must be maintained in good standing. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. Must complete yearly certification for a forklift license. BJ's covers any applicable cost associated and training.

Leadership Responsibilities :

• Know the business : Exhibit strong business acumen through strategic thinking and data-driven decision-making.
• Lead through change : Model leadership competencies and act as a champion for growth.
• Communicate effectively : Provide teams with the information, direction, and support needed to succeed.
• Build high-performing teams : Foster collaboration, provide clear direction, and hold team members accountable.
• Deliver results : Set clear expectations, follow up consistently, and drive execution.

Team Member Engagement :

Member Experience :

Consistently Run Great Clubs with Great Standards :

Achieve Financial Performance :

Major Tasks, Responsibilities, and Key Accountabilities :

Qualifications :

Job Conditions :

This job description provides a general overview of the role and responsibilities. It may be updated at management's discretion.