Housekeeping House Attendant

House Attendant

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. They are also responsible for delivering items to guestrooms.

Responsibilities:

1. Greet and acknowledge guests in a courteous and friendly manner.
2. Inspect assigned areas and perform cleaning tasks accordingly.
3. Collect trash from the service landings and dispose of in outside trash dumpsters.
4. Vacuum and dust guest corridors.
5. Pick up bed and other linen from hotel floors and transport to laundry collection site.
6. Deliver clean linen to assigned sections.
7. Report maintenance issues.
8. Maintain cleanliness and organization of guest areas.
9. Respond to guest inquiries and assistance.
10. Work as a room attendant when staffing shortages occur or during peak periods.
11. Ensure overall guest satisfaction.
12. Perform other duties as requested by management.

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.