Outlet Sales Leader

Job Description

RH at its core is about taste, and it believes the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers, and talent in the industry, scaling and rendering their work more valuable across its integrated platform, enabling it to curate the most compelling collection of luxury home furnishings in the world. RH is moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker.

At RH, it deeply believes that the "right" people are its greatest asset. It values people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. It values team players, people who are more concerned with what's right, rather than who's right.

The Outlet Sales Leader leads a high-energy, driven Sales team, ensuring they deliver an unexpected and extraordinary experience to its customers both internally and externally. The Sales Leader's commitment to educate and deliver first-class service are key components to empowering their teams to exceed sales goals, embrace the RH brand, and build world-class customer relationships. The dynamic RH environment offers the autonomy to exercise creativity and empowerment to "do the right thing."

Your Responsibilities

• Live Our Vision, Values, and Beliefs every day
• Coach, mentor, train, and develop Sales associates
• Collaborate with the cross-functional Leadership team to be proactive in prioritizing customer needs so that any escalations are satisfied with immediate resolution
• Communicate open and transparent feedback to all members of Team RH
• Elevate brand standards and merchandise presentations
• Analyze weekly and daily business goals to achieve unimaginable results
• Represent the RH brand through polished communication, personal appearance, and professionalism

Our Requirements

Our Physical Requirements