Employee Benefits Assistant

The Role : The Employee Benefits Assistant supports the administration of Tanimura & Antle's benefit programs, including health, dental, vision, life, disability, HSA / FSA, 401(k), and ESOP. This role assists employees with enrollments, questions, and self-service tools, supports open enrollment, maintains accurate benefits records, and helps prepare benefit communications and presentations. Occasional travel to company locations is required to provide on-site support. The ideal candidate is organized, detail-oriented, bilingual in English and Spanish, and excels at customer service.

Location(s) : Salinas, CA

Areas of Responsibility :

• Assist in administrating all employee benefit programs, including health, dental, vision, life, disability insurance, HSA, FSA, 401(k), ESOP, and other benefits.
• Process benefits enrollments, changes, and beneficiary designations, ensuring accuracy and timely updates.
• Maintain benefits databases and employee files, ensuring accuracy and confidentiality.
• Assist with the creation, development, and improvement of employee self-service events.
• Answer routine employee questions regarding eligibility, enrollments, and claims, escalating complex matters as needed.
• Collaborate closely with the payroll team to ensure benefit deductions are appropriately made.
• Assist in leaves of absence (FMLA / CFRA / PDL / Discretionary), ADA accommodations, and short-term / long-term disability requests.
• Assist with benefits orientation for new employees.
• Provide support during open enrollment.
• Assist in preparing and updating flyers, brochures, and other materials explaining benefit plans.
• Provide support in coordinating benefit presentations and sessions.
• Help with periodic audits to ensure employee benefit records are accurate.
• Handle CMS letters by completing, tracking, and responding to Medicare Secondary Payer (MSP) and Coordination of Benefits (COB) requests.
• Assist with vendor communications, such as enrollment file corrections or claim escalations.
• Support compliance by helping distribute required benefit notices and disclosures.
• Assist in generating standard benefits reports as needed.
• Travel to company locations to provide on-site support for routine employee benefits questions and assistance.
• Provide exceptional customer service, ensuring employees feel supported and informed.
• Offer general administrative assistance as needed.

Preferred Qualifications :

Ideal Candidate :

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