Qa Coordinator

QA Coordinator

Conducts case file record reviews for compliance with regulations / company processes and identifies opportunities for improvement or corrective actions to ensure contractual performance expectations.

Responsibilities :

• Conducts site reviews at locations as assigned and submit results.
• Participate in the pre-survey review process.
• Review incident reporting and initiate follow up when needed.
• Participate in follow up with corrective action plans (survey, audits, etc).
• Submit weekly QA reports in a timely manner to Quality Assurance Manager / Supervisor.
• Present feedback to management regarding areas that need improvement.
• Ensure all clients receive a return call within 24 hours of calling.
• Review quality assurance standards, studies existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs.
• Implement and monitor standard operating procedures.
• Other duties as assigned.

Qualifications :

About Our Line of Business :

ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including : community living, adult host homes for adults regardless of disability, behavioral / mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs.

Res-Care, Inc., dba BrightSpring Health Services ("ResCare"), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.