Hospital Engagement Specialist

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Summary : The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time.

Schedule : Monday to Friday, 8 : 00 AM - 4 : 30 PM

Position responsibilities :

1. Work with area hospitals to identify Consumers who need MHC services.

2. Identify appropriate services based on hospital discharge paperwork, face to face, and telephonic meetings.

3. Provide education and marketing to area hospitals about MHC services.

4. Travel to satellites to provide education to staff as needed.

5. Create and foster relationships with area hospital staff, discharge planners, and administration.

6. Track quality improvement data as outlined by Director.

7. Track engagement data as outlined by Director.

8. Summarize quality improvement and engagement data as needed and present to MHC leadership.

9. Review ER utilization and inpatient hospitalization reports to identify Consumers needing MHC services.

10. Develop relationships with local Emergency Rooms in order to collaborate on admission of high utilizers of emergency services.

11. Attend and participate in agency multidisciplinary team meetings as needed.

12. Represent the Agency with visitors learning about the agency model.

Essential skills and experience :

• Bachelor's Degree in health-related field of counseling, psychology, social work or other behavioral health field. Master's preferred.

Essential requirements for the position :

BENEFITS : Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available :

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.