Compensation : $120-140k + Bonus + Equity
Location : US East or Central
Reports to : CEO
Direct reports : Campaign Director
About Wildfire
Wildfire is the leading brand engagement solution for Discord communities – the place where Gen Z lives, plays, and connects. We build campaigns that combine :
- The scale and reporting of media
- The authenticity of influencer marketing
- Community-first creative
- Proprietary insight and analytics
- Clear commercial outcomes, with average brand lift between 11–50%
We’re small, fast, and growing aggressively. If you want to shape the client org of a high-momentum startup and build something that scales, this is the moment to join.
The Role
We’re hiring a Senior Director, Client Partnerships to be the operational and strategic backbone of our client relationships. You’ll own the full lifecycle from handover from sales, execution, delivery, reporting, and growth.
This is the person who ensures campaigns not only work, but work brilliantly .
You will :
Lead client strategy across major brandsOwn post-sale success : onboarding, delivery oversight, reporting, renewals, and upsellsPartner tightly with our Campaign Director to ensure flawless executionElevate quality, insight, and commercial outcomes across all accountsBuild the foundations of a scalable client org as we grow in the USThis role is for someone who is both strategic and hands-on .
Key Responsibilities
Client Leadership (60%)
Own senior relationships across gaming, entertainment, and consumer brand clientsLead campaign scoping, briefing, onboarding, and strategic directionBe the single point of clarity for clients throughout the campaign lifecycleTranslate client objectives into actionable briefs for the Campaign DirectorOwn renewals, upsells, and long-term account growthEnsure reporting tells a story, drives insight, and supports commercial expansionSupport Sales with pre-sale input (feasibility, creative, pricing rationale, targeting advice)Delivery Oversight & Quality (30%)
Provide strategic direction and expectations for deliveryPush the boundaries of creative strategy on DiscordReview and approve content strategy, positioning, and narrativeEnsure deliverables meet client expectations and feel community-nativeStep in as escalation point for delivery issues, client concerns, or scope risksWork closely with the Campaign Director to maintain high standards and predictable deliveryLeadership & Collaboration (10%)
Manage and develop the Campaign DirectorSet performance standards across reporting, insights, and client commsWork with Sales on pricing, packaging, and GTM feedbackPartner with Product / Tech to inform Spark improvements based on client needsCollaborate with Operations on capacity planning and process optimisationWhy This Role Is Exciting
Own some of the most valuable client relationships in gamingBuild the client servicing blueprint of a scaling startupHigh autonomy, high impact, low bureaucracyClear path to VPWork with a globally distributed, knowledgable, and ambitious teamInfluence product, process, and creative direction across the companyWhy This Role Might Not Be For You
You prefer a pure 9–5 or a highly structured corporate environmentYou don’t enjoy leading multiple clients at onceYou need others to define the plan for youYou avoid fast-moving decisionsYou need 100% of the information before making decisions or taking actionRequirements
10+ years of experience in account leadership, client partnerships, social, gaming, creator / influencer marketingExperience leading multi-workstream, multi-month campaigns end-to-endStrong commercial instincts (renewals, upsells, margins)Confident client operator with exceptional written and verbal communicationExperience overseeing junior delivery teams (directly or via a manager)Comfortable in a fast-moving, async-first startup environmentStrong creative intuition and understanding of community-first marketingGaming / entertainment background; Discord familiarity a plusBenefits
Regular game nightsAnnual (or more) offsites, with the last one in Costa Rica 🏖️Health Care Plan (Medical, Dental, Vision)Retirement Plan (401k, IRA)Life Insurance (Basic, Voluntary, AD&D)Paid Time Off (Vacation, Sick, Public Holidays)Family Leave (Maternity, Paternity)Training & DevelopmentWork From HomeStock Option Plan