Director of Business Development - Honolulu, HI

Job Purpose / Summary : Create, innovate, develop and exploit strategic partnerships and commercial opportunities to enhance the company's revenues through existing and potential new partners / customers with whom the company will target, initiate and develop business relationships or partnerships. Create, implement, and manage the company's strategic and multi-faceted corporate relations matters including marketing and customer relations / experience programs and the company's overall communications (internal and external) in support of the company's vision, mission and values to further business objectives and enhance revenues consistent with the company's applicable strategic plan.

Reporting directly to the Vice President, External & Legal Affairs, this position also assists in maintaining positive relationships with customers, as well as other businesses and stakeholders within the various communities that the company serves and is tasked with developing strategies, projects and programs to improve the overall reputation of the company.

Essential Functions :

• Create, innovate, develop and exploit strategic partnerships and / or commercial opportunities to increase the company's income through existing and potential new partners / customers with whom the company will target, initiate and develop business relationships or partnerships;
• Ensure that the company's leadership team is appropriately advised of and aligned regarding strategic partnerships, commercial activities, market opportunities, status, trends and business developments;
• Develop strategies and action plans to realize commercial opportunities and minimize risks to the business;
• Produce and deliver a commercial action plan which supports the company's overall strategic objectives, achieving sales targets and using appropriate customer relations or experience initiatives to take corrective measures, as needed;
• Provide oversight and strategies of all periodic reports and action plans on customer relations / experience activities and the development, tracking, maintenance, and reporting of desired metrics to measure effectiveness of customer relations / experience services.
• Maintain a comprehensive knowledge of the company's services and potential services as well as its competitor's services;
• Administrating the company's key commercial agreements, and managing partnerships with key stakeholders;
• Obtain customer feedback on service quality and share with the leadership team and other key staff members to continuously improve the business operations;
• Provides ad-hoc and ongoing decision support to the leadership team by engaging in data analysis, risk / return analysis, research and market assessment activities for varying business scenarios and opportunities;
• Identify new market opportunities and take the lead on constructing a robust and successful business proposal that secure deals, contracts and long term relationships, as necessary;
• Maintain a high level of confidentiality throughout; on current business activities, short-long term plans, proposals under scrutiny and any other activity related to business;
• Ensure areas of service obligations are delivered timely, and in a way that are consistent with the company's strategic goals and initiatives;
• Coordinate with the government affairs group in monitoring industry legislative developments and develop and implement strategic changes in order to maintain compliance and maximize business performance;
• Develop and maintain an excellent rapport with key stakeholders and partners such as customers, vendors, community and business organizations, and government officials;
• Provide commercial and business development support / advice to other departments;
• Assist in representing company at industry, business, and community events as necessary;
• Perform other related duties as directed by the Vice President, External and Legal Affairs.

Corporate Relations

Develops and implements the company's overall strategic marketing and social media plan, including strategies and tactics necessary to build a robust brand image and market awareness.

Leadership :

Knowledge, Skills and Abilities :

Minimum Qualifications :

Bachelor's degree required. Minimum of at least ten (10) years of strategic and / or management level experience overseeing commercial / business development, marketing, branding, community or customer relations / experience and / or communications (internal and external).

Previous strategic and / or management level experience with development and implementation of strategic partnerships and / or commercial opportunities, marketing plans, brand maintenance, advertising and / or earned media, digital marketing, and crisis communication preferred.

Desktop publishing and community relations experience preferred.

Working Conditions

Work is mostly performed in an office environment sitting at a desk utilizing computer keyboard, telephones and office equipment for an extended periods. May be required to work more than a normal workweek, including weekends and holidays. Travel and attending community and stakeholder events may also be required. Regular and predicable attendance is a requirement.

Physical / Mental Demands

While performing the duties of this job, the employee is frequently required to sit and bend at the neck and waist. Constant use of hands or fingers; talking, and repetitive motions of hand and wrists. The employee is occasionally required to reach with hands and arms. The workday usually has a high number of interruptions and priority changes necessitating the need to remain flexible and focused in order to accomplish tasks. Occasional lifting of 20 lbs.

Position Content

This job description is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills, working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, these requirements may change over time. Management reserves the right to modify, add or remove duties and assign other duties as necessary.

Compensation : $140,000.00 - $150,000.00

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