Customer Service Representative

Job Description

Job Description

Description

(3-6 month contract) Customer Service representative will provide high level of customer service by inputting and ensuring correct processing of customer orders, returns, and repairs submitted via various input methods. Process invoice orders and prepares / sends paper and email invoices to customers Participates in process improvement efforts to build capacity, improve service, and improve quality on an as needed basis. Primary role : Assists customers via phone, live chat, and e-commerce with questions regarding products, pricing, and order details and first level technical assistances. Assists with coordination of Shipping, Production, accounting and Quality Control with level 1 and 2 CSR reps when needed. Coordinate and process instrument repairs on behalf of customer. Follow processes in all business systems to track repairs until process is fully complete.

Skills

Customer service, Call center, management skills, ERP, ms suite, purchase order, Service, Data entry, Sales, Troubleshooting, Order entry, Email, Technical support, Help desk

Top Skills Details

Customer service,Call center,management skills,ERP,ms suite,purchase order

Additional Skills & Qualifications

Additional Skills & Qualifications

• Excellent verbal and written communication
• Ability to handle high call volume
• Excellent attendance and punctuality
• Must be able to use discretion and independent judgement
• Must be able to work in a team environment
• Must be able to pay close attention to details
• Must be able to adapt and flex to a changing environment

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $22.00 - $23.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Camarillo,CA.

Application Deadline

This position is anticipated to close on Oct 8, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.