Talent.com
Operations Supervisor
Operations SupervisorCVS Health • Durham, NC, US
Operations Supervisor

Operations Supervisor

CVS Health • Durham, NC, US
4 days ago
Job type
  • Full-time
Job description

Operations Supervisor

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS / pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions :

1. Management

  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews

2. Customer Service

  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
  • Maintain customer / patient confidentiality
  • 3. Merchandise / Presentation

  • Price merchandise
  • Stock shelves
  • Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
  • Support the planning, execute the display and maintenance of off-shelf merchandise
  • Required Qualifications

  • Deductive reasoning ability, analytical skills and computer skills.
  • Advanced communication skills, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
  • Preferred Qualifications

  • Experience as a retail supervisor
  • Education

    High School diploma or equivalent preferred but not required.

    Anticipated Weekly Hours

    30

    Time Type

    Full time

    Pay Range

    The typical pay range for this role is :

    $16.00 - $24.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    Great benefits for great people

    We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

    Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

    No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

    Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

    Create a job alert for this search

    Operation Supervisor • Durham, NC, US

    Related jobs
    Customer Operations Specialist

    Customer Operations Specialist

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Customer Operations Specialist to manage user access and enhance AI-driven outreach.Key Responsibilities Create, update, and troubleshoot partner and user access across...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor HIM On-Site - HIM Operations

    Supervisor HIM On-Site - HIM Operations

    UNC Health Care • Morrisville, NC, United States
    Full-time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position is located in Morrisville...Show more
    Last updated: 19 days ago • Promoted
    Site Supervisor

    Site Supervisor

    BrightSpring Health Services • Holly Springs, NC, United States
    Full-time
    Operations Management focuses on efficiently meeting the needs of our clients across various lines of business.If your passion is managing and developing staff to ensure quality care and to help ou...Show more
    Last updated: 19 days ago • Promoted
    Supervisor, Utility Operations

    Supervisor, Utility Operations

    FUJIFILM • Holly Springs, NC, US
    Full-time
    Supervisor Of Utility Operations.The Supervisor of Utility Operations is responsible for overseeing and coordinating the operations of utility systems and the team of utility operators to ensure sm...Show more
    Last updated: 16 days ago • Promoted
    Supervisor, Valet Operations

    Supervisor, Valet Operations

    SP Plus • Raleigh, NC, US
    Full-time
    SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines,...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager - Texas

    Operations Manager - Texas

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for an Operations Manager for National Primary Care.Key Responsibilities Lead and scale national remote operations teams to enhance virtual care experiences Own strategy and...Show more
    Last updated: 2 days ago • Promoted
    Food Services Supervisor

    Food Services Supervisor

    UNC Health Care • Raleigh, NC, United States
    Full-time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Under supervision, supervises the activ...Show more
    Last updated: 30+ days ago • Promoted
    Operations Supervisor

    Operations Supervisor

    MedSpeed • Raleigh, NC, US
    Full-time
    Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integri...Show more
    Last updated: 8 days ago • Promoted
    Operations Excellence Analyst

    Operations Excellence Analyst

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for an Operations Excellence Analyst to improve operational efficiencies and processes.Key Responsibilities Analyze current business processes and workflows to identify areas...Show more
    Last updated: 2 days ago • Promoted
    Supervisor, Engineering Operations (2nd Shift - Sun, Mon, Tues, Wed, 2 : 00 PM - 12 : 00 AM EST) #4265

    Supervisor, Engineering Operations (2nd Shift - Sun, Mon, Tues, Wed, 2 : 00 PM - 12 : 00 AM EST) #4265

    GRAIL • Durham, NC, US
    Full-time
    Our mission is to detect cancer early, when it can be cured.We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective tech...Show more
    Last updated: 2 days ago • Promoted
    Texas TMC Operations Manager

    Texas TMC Operations Manager

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for an Operations Manager for a Traffic Management Center.Key Responsibilities Lead a team of Shift Supervisors, Training Supervisors, and Operators Manage and evaluate shif...Show more
    Last updated: 4 days ago • Promoted
    Senior Operations Analyst

    Senior Operations Analyst

    VirtualVocations • Raleigh, North Carolina, United States
    Full-time
    A company is looking for a Senior Operations Analyst, Ancillary Insurance Benefits.Key Responsibilities : Own data collection and reconciliation efforts to ensure overall data quality Champion pr...Show more
    Last updated: 30+ days ago • Promoted
    Operations Supervisor - Alamance Crossing

    Operations Supervisor - Alamance Crossing

    JCPenney • Burlington, NC, US
    Full-time
    As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the ...Show more
    Last updated: 16 days ago • Promoted
    Remote Operations Supervisor

    Remote Operations Supervisor

    VirtualVocations • Raleigh, North Carolina, United States
    Remote
    Full-time
    A company is looking for a Remote Operations Supervisor to organize and direct daily activities of its contact center operations. Key Responsibilities Supervise contact center employees to ensure ...Show more
    Last updated: 2 days ago • Promoted
    Supervisor, Hub Operations

    Supervisor, Hub Operations

    MCKESSON • Cary, NC, United States
    Full-time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show more
    Last updated: 4 days ago • Promoted
    Operations Supervisor

    Operations Supervisor

    Owens & Minor • Raleigh, NC, US
    Full-time
    At Owens & Minor, we are a critical part of the healthcare process.As a Fortune 500 company with facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologi...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor, QA Operations - Nights

    Supervisor, QA Operations - Nights

    FUJIFILM • Holly Springs, NC, US
    Full-time
    The Supervisor, Quality Assurance Operations is responsible for providing supervision and risk-based QA support for the Drug Substance Manufacturing areas and processes. FUJIFILM Biotechnologies is ...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor Data Center Operations

    Supervisor Data Center Operations

    TierPoint, LLC. • Durham, NC, US
    Full-time
    The Data Center Supervisor will be responsible for overseeing all aspects of data center operations to include : 24x7 staffing, facility infrastructure testing and preventive maintenance, service de...Show more
    Last updated: 8 days ago • Promoted