Field Service Technician

Atlantic Tomorrow's Office is a managed services provider that helps organizations achieve more with smart, secure business technology products and services. We implement and manage technologies that boost productivity, control costs and protect businesses. Every day we help our customers focus on their business while we manage their technologies for them. We are “Obsessed with Excellence”, and it shows in everything we do.

We are looking for motivated hands-on Field Service Technician , the ideal candidate will be detail oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. Field technicians provide the on-site customer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically and / or "fixing the customer" by correcting the client's expectations.

Salary range of $45-60k, depending on experience (hourly paid position).

What you'll be doing

• Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
• Manage the utilization of assets and resources to achieve targeted financial results and create superior value for our customers
• Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
• Provide accurate feedback with call close information, parts usage reporting and customer meter readings
• Maintain accurate parts inventory
• Complete all administrative aspects of the job on time and error-free
• Perform other activities that our service organization

Qualifications

Benefits :