Quality Specialist Oncology

Quality / Performance Improvement Coordinator

Help change health care; help change the world. We want to change the lives of those in our care and the people who choose to take on this challenge. If you're ready to change lives, we want to hear from you.

Banner MD Anderson Cancer Center is a transformative partnership between Banner Health, Arizona's leading nonprofit healthcare system, and the world-renowned MD Anderson Cancer Center in Houston. Since its founding in 2011, this collaboration has redefined cancer care across Arizona and Colorado, offering patients access to the same cutting-edge technology, multidisciplinary expertise, and compassionate support that MD Anderson is known for globally. With its main campus in Gilbert, AZ, and extension sites in Phoenix, the Northwest Valley, and Northern Colorado, Banner MD Anderson has served over 1.5 million patient visits and is home to nearly 200 active clinical trials.

Schedule : Exempt, Monday - Friday, Days. Flexible with start / end times.

Location : Remote Hybrid - Must be Local to AZ

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position plans, coordinates, implements and evaluates facility and / or system-wide quality / performance improvements, patient safety programs, and / or coordinates compliance and regulatory programs for preparedness and accreditation requirements. The position works closely with system initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.

CORE FUNCTIONS

1. Coordinates investigation, analysis, and responds to quality / patient safety issues, events, significant care issues or trends. Leads and / or facilitates root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams.

2. Develops and analyzes data for administrative and clinical decision making, as well as regulatory requirements. Coordinates implementation of data collection processes : provide analysis, summary, research and benchmarking. Prepares and present reports for appropriate facility, system, and other external agencies. Provides oversight to projects including data abstracting and data entry as appropriate.

3. Serves as a resource and leads and / or facilities task forces to plan, implement and coordinate facility activities to maximize service quality, effectiveness and efficiency. Collaborates with key stakeholders to evaluate, plan and implement process improvements and patient safety programs across the facility and / or system.

4. Supports implementation of facility quality and patient safety goals, policies, procedures, and activities designed to meet the requirements of regulatory and accrediting agencies such as JCAHO, CMS, DHS, and the peer review organizations.

5. Acts as consultant and educator in program development and special projects as determined by their supervisor.

6. Participates in implementation of evidence-based practices at the facility or system level.

7. May coordinate peer review activities for physicians and other healthcare providers and provide information for departmental improvement activities, credentialing, and reappointment.

8. In some roles, this position may supervise professional staff.

9. Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies. For those positions directly supervising professional employees, the position has full authority for employment actions including selection, training, coaching, and performance reviews.

MINIMUM QUALIFICATIONS

Requires Bachelor's degree or equivalent in nursing or other healthcare related field and either an RN license in state worked OR a clinical background with current license / certification or equivalent experience. Requires a proficiency level typically attained with five years acute care clinical experience. Requires ability to perform complex statistical analysis and highly developed problem solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.

PREFERRED QUALIFICATIONS

Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory / accreditation programs, data management, and analysis including graphic development and presentations is highly desirable. Additional related education and / or experience preferred.