Senior Application Support Analyst

A company is looking for a Senior Application Support Analyst.

Key Responsibilities

Serve as the primary point of contact for incoming application requests, incidents, or problems

Provide application support, investigate discrepancies, and troubleshoot integration points

Monitor application performance and conduct root cause analysis to improve functionality

Required Qualifications

Bachelor's Degree and 2 years of experience in Computer Science or Analytics, or High School Diploma / GED with 6 years of experience

Experience with application / production support and incident management in the banking domain preferred

Knowledge of application infrastructure and experience with Windows servers, SQL databases, and load balancers

Experience using monitoring tools such as DynaTrace and Splunk

SQL database skills including debugging and writing / running queries