Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires strong leadership, communication, and organizational skills.
Key responsibilities include :
- Managing staff schedules and ensuring adequate coverage during all shifts.
- Supervising and training staff to provide excellent customer service.
- Monitoring inventory levels and ordering supplies as needed.
- Maintaining cleanliness and hygiene standards in all areas of the restaurant.
- Handling customer complaints and resolving issues promptly.
- Collaborating with the kitchen and front-of-house teams to ensure smooth operations.
- Assisting in the development and implementation of marketing strategies.
Qualifications :
Previous experience in a management or supervisory role within the hospitality industry.Strong leadership and communication skills.Ability to work flexible hours, including weekends and holidays.Knowledge of food safety and hygiene regulations.Proficiency in point-of-sale systems and inventory management software.