Customer Outreach Representative (Phoenix)

We provide businesses in the Phoenix area with reliable, high-performance telecom and internet solutions that support growth and efficiency. As a Customer Outreach Representative , you will play a key role in introducing these solutions to local companies. The ideal candidate enjoys engaging with people, has a professional and approachable demeanor, and thrives in an environment where persistence, organization, and clear communication drive results.

Responsibilities :

• Serve as the first point of contact for businesses, introducing telecom and internet services tailored to their needs.
• Conduct outreach to generate interest and qualify leads.
• Identify business requirements and determine whether services align with their operations.
• Schedule qualified appointments for the sales team, ensuring a clear and professional handoff.
• Maintain accurate records of all outreach and lead interactions in CRM software.
• Stay updated on current service offerings, promotions, and product knowledge to effectively communicate value.
• Represent the company professionally in all interactions to build trust and credibility with potential clients.

Qualifications :