Manager, Intake & Animal Transportation

Behavioral Rehabilitation Center Manager

Launched in March 2013, the ASPCA Behavioral Rehabilitation Center is the first and only facility dedicated to the study and rehabilitation of extremely fearful, under-socialized dogs. The mission of the BRC is to share best practices, develop structured behavior modification programs for other animal welfare organizations and assist with these programs' implementation. The ultimate goal is to maximize lifesaving impact through partnership and collaboration with shelter partners across the country.

Under the direction of the Senior Director, Operations, the Manager, Intake and Animal Transport works with internal and external partners to manage and carry-out all aspects of the Behavior Rehabilitation Center's program acceptance process. In addition, this role will be responsible for the coordination and facilitation of all transports of dogs under the care of the Behavior Rehab Center. This may include transport to / from off-site medical services, placement partner shelters, new arrivals, etc.

One of the most critical functions of this role is to serve as part of a harmonious, united team with shelter operations, shelter medicine, and animal behavior experts. This united team is dedicated to collaborating with each other to provide balanced, integrative care and to ensure all work supports the behavioral health of the dogs in treatment.

This position reports to the Behavioral Rehabilitation Center in Weaverville, NC. Daily responsibilities include driving up to 8 hours per day, 5 days per week. This position includes travel to other locations, deploying to the field or attending conferences up to 10% of the time. Available to work a flexible schedule, including days, evenings, weekends, and holidays. This role is currently set as Monday-Friday but some flexibility will be needed.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands, or budgeted amount for the role. The target hiring range for this role is $26.25 - $28.25 hourly. At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to : affordable health coverage, flexible time off, competitive financial incentives and retirement savings, robust professional development opportunities.

Responsibilities include but are not limited to : monitor all intake inquiries in a timely manner and oversee the BRC's candidate approval process, act as main point of contact with source shelters throughout candidate approval, schedule and coordinate physical intake of new dogs arriving for behavioral rehabilitation, safely and humanely transport dogs, coordinate all aspects of animal transport, train staff from other departments to assist with transports, support all aspects of animal transport, develop efficient tools to track and verify all aspects of safe and humane transport operations, participate in daily cross-shelter rounds, ensure proper cleaning and sanitizing of all transport crates, collaborate with the veterinary team to ensure appropriate veterinary documentation is completed, oversee and track proper maintenance of program vehicles, train and oversee volunteers to assist with intake, transport and fleet needs, participate in ASPCA Fleet and driver development opportunities, attend and participate in organization-wide workgroups and committees related to animal transport, participate in required trainings and actively pursue professional development, maintain inventory of supplies, perform other duties as assigned.

High School Diploma or GED required. Minimum of 2 years of program management experience required. 5 or more years driving experience required. Minimum 1-year experience in professional animal handling required. Fear Free Shelter Program certification required or completed within 60 days of hire.