Aftermarket Support Contract Business Analyst- Chicago, IL

Job Description

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Aftermarket Support Contract Business Analyst- Chicago, IL

Posting Start Date : 9 / 29 / 25

Job Location (Short) :

Chicago, Illinois, USA, 60631

Requisition ID : 34174

Onsite or Remote : Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

This position will be responsible to support and visualize aftermarket contract business programs focused on Periodic Maintenance, Extended Warranty and Repair and Maintenance Programs (RAMP). This position is expected to visualize and increase machine touch coverage for all North American machine population. This position will require cross-functional coordination and collaboration with internal departments of Sales, Service, Finance, Distributors and some key customers as well.

SCOPE

• Komatsu Care, a complimentary regular maintenance program,covers 98% of the newly-delivered machines. Current monthly claim administration volume 2,500. Current yearly portfolio of $48M.
• Komatsu Care Plus Programs provide our customers and extension to the Komatsu Care Complimentary program with an OEM supported maintenance and repair programs using Komatsu Genuine Parts and trained Distributor staff to maintain their Komatsu machines. Current yearly sales of $20M+

Key Job Responsibilities

Qualifications / Requirements

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $Min. $66,600 - Mid. $83,200. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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