Administrative Assistant

Status : Full-Time

Compensation : $25.00-$28.00 / hour

Schedule : Monday – Friday, 35 hours / week

Location : Queens, NY

Queens Community House (QCH) provides networks of programs for children, youth, and, older adults throughout the diverse population of Queens. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change lives.

Position Overview :

We are seeking a skilled Administrative Assistant to provide high-level support to senior management and ensure smooth day-to-day office operations. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced, multi-site environment while managing multiple priorities and confidential information.

Key Responsibilities :

Provide direct administrative support to senior managers, directors, and executive staff, maintaining confidentiality and professionalism at all times.

Manage phone calls, schedule appointments, coordinate calendars, and plan meetings.

Prepare, review, and generate reports and presentations to support decision-making and operations.

Track and update project timelines, deliverables, and follow-ups to support effective project management.

Draft and review communications, including emails, memos, and informational materials.

Review and optimize office policies and procedures, including documentation and filing systems.

Meet and assist visitors, providing a professional and welcoming environment.

Monitor and update outgoing communications, including flyers and brochures in designated areas.

Respond promptly to inquiries and ensure seamless coordination of office and operational needs.

Perform other administrative tasks as assigned.

Qualifications :

Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint) and advanced Excel skills for reporting and data tracking.

Experience in preparing and analyzing reports to support operational and strategic goals.

Strong project management abilities with the capacity to track deadlines, coordinate tasks, and drive completion of initiatives.

Demonstrated experience working directly with executive leaders and senior management.

Excellent verbal and written communication skills with a professional demeanor.

Strong organizational, problem-solving, and time management skills; ability to work independently and prioritize multiple demands.

Familiarity with office equipment such as printers and copiers.

High School diploma required; additional qualifications as a personal assistant, secretary, or administrative professional strongly preferred.

What We Offer :

QCH offers a competitive salary and a comprehensive benefits package, including :

Medical, dental, and vision insurance.

Life insurance and Flexible Spending Accounts (FSA).

Paid Family Leave, with QCH supplementing NYS Paid Family Leave benefits to ensure full pay during approved leave.

403(b) Retirement Plan.

Generous paid time off.

Paid federal holidays.

Ongoing professional development, training, and networking opportunities.

Commitment to Diversity and Inclusion :

Queens Community House is an Equal Opportunity Employer and welcomes candidates from all backgrounds. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected category under federal, state, or local law. QCH is a Drug-Free Workplace.

We are a mission-driven, passion-led organization committed to enriching the lives of the communities we serve.