Valet Attendant - Bloomington, IN

Valet Parking Attendant

Job Title : Valet Parking Attendant

Department : Valet Parking Operations

Reports Directly To : Guest Service Coordinator

Schedule : Full Time / Part-Time

Status : Non-Exempt

Compensation : Average $7.25 - $22.00 per hour

Position Summary

The Valet Parking Attendant provides outstanding service by safe parking and retrieving guest vehicles. As the first and last point of contact, Valet creates a welcoming and professional experience while ensuring safety and following all company procedures.

Primary Objective

Deliver friendly, efficient, and safe valet services while maintaining the security of guest vehicles. Greet guests, manage vehicle drop-off / pick-up, support traffic flow, and provide helpful, professional service.

Responsibilities

• Vehicle Inspections : Record vehicle condition and damage on claim tickets.
• Safety : Safely operate guest vehicles and follow key handling protocols.
• Compliance : Accurately clock in / out and report all tips.
• Housekeeping : Maintain cleanliness and organization of the valet area.
• Customer Service : Resolve guest concerns promptly and courteously.
• Professionalism : Arrive on time in uniform and follow all company policies.
• Team Support : Assist with additional duties as needed.

Qualifications

Education & Experience : High school diploma or GED required. Previous customer service experience preferred. A helpful attitude and strong customer service mindset are essential.

Licenses & Background Requirements : Valid driver's license and reliable transportation are required. Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years). Must successfully pass and maintain a clean background check. No special certifications required.

Core Competencies :

Physical Demands & Work Environment :

Technology & Communication Tools : Employees may be required to use personal cell phones for work-related communication and access to work systems or applications. Reimbursement for work-related phone use will be provided in accordance with company policy.

About Parking Management Company (PMC) : Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and porter / bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest-first mindset, PMC serves as an extension of the hospitality experiencedelivering seamless, high-touch service to partners and guests alike.

Pay Transparency Statement : PMC is committed to pay transparency and equity across all roles. We support open communication about compensation and comply with all applicable federal, state, and local laws regarding pay equity and fair compensation.

Additional Compensation and Benefits :

Employee at Will : Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA) : This position is classified as non-exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role is eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman's compensation laws.

Employee Leave : PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement : Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance : Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.