Assistant Manager

Associate Partner

The purpose of the Associate Partner position is to support the Operating Partner with the day-to-day operations in the restaurant by providing leadership, motivating team members, and meeting operational expectations. The Operating Partner is responsible for helping drive sales, profitability and the culture in the restaurant while maintaining a consistent customer experience and operational compliance.

Specific responsibilities include :

• Ensuring overall team commitment to Freddy's and KMG's standards of Hospitality, Quality, and Cleanliness.
• Applying situational management to daily operations.
• Correcting operational mistakes with the goal of satisfying the guest.
• Providing motivational support to team members.
• Managing team schedules.
• Exhibiting leadership through a supportive presence during shifts.
• Ensuring all required training programs and LTO's are planned for and implemented effectively in the assigned restaurant.
• Assessing team member performance, assisting with coaching, development, and training.
• Demonstrating respect for individual team members and showing appreciation for their efforts and contributions.
• Ensuring hospitality-focused culture.
• Focusing on efficiencies in production, labor, and food costs.
• Ensuring proper maintenance of equipment.
• Maintaining good vendor relations.
• Promoting the delivery and rollout of new products, marketing initiatives, technology, operational programs, and procedures.
• Communicating with Operating Partner, Area Director of Operations, and Director of Operations on issues which drive the improvement of operations.
• Handling and resolving guest issues with the commitment to satisfactory resolutions.
• Demonstrating a commitment to increasing efficiencies in operations and staffing.
• Ability to make good decisions under pressure.
• Supporting strategies to ensure operational progress, sales growth, and team member retention.
• Other responsibilities as assigned within the scope of the position.

Required skills and proficiencies include :

Measurable goals are used in part to represent performance as well as represent tangible results of work quality. Performance goals are defined prior to the start of the fiscal year and will be communicated to you. These goal performance results will be included in semiannual and annual reviews as well as performance discussions with your Area Director or Director of Operations.

Qualifications and requirements include :

Physical demands and work environment include :

The Freddy's Way : Enjoying great food without a long wait doesn't mean your meal has to be cooked before you order it. From steakburgers to sundaes, Freddy's makes food fresh after you ask for it because that's the kind of quality you deserve. Take a moment to catch up with friends and family; it's almost time to eat.