Nordic Speaking Customer Service for Logistics & Supply Chain industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. We specialize in recruiting for industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our tailored recruitment process ensures that we connect the best candidates with the right employers. We are currently looking for a dedicated Nordic Speaking Customer Service representative for the Logistics & Supply Chain industry. In this role, you will be the first point of contact for clients, providing them with exceptional support and solutions tailored to their needs. This is an exciting opportunity for someone who is passionate about customer service and enjoys working in a dynamic and fast-paced environment. Join us at Patrique Mercier Recruitment and be a part of a network that helps individuals find their dream jobs abroad, all while supporting international businesses in enhancing their customer experience.

Responsibilities

• Serve as the primary contact for Nordic customers in the logistics and supply chain sector.
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information regarding services, pricing, and order status to clients.
• Assist in resolving customer complaints and issues by coordinating with relevant departments.
• Ensure customer satisfaction by following up on pending queries and ongoing issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and initiatives.