Technology Systems and Operations Specialist

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

We are seeking a highly motivated and experienced Technology Systems and Operations Specialist (TSOS) to join our dynamic team in Los Angeles, where you will play a crucial role in ensuring exceptional technology experiences for our VFX users. As part of a global team, you will support our VFX partners, assist in the technical operations of our studio locations, and drive innovation by aligning solutions with broader business objectives.

| Key Responsibilities

Technology Operations & Support Management

• Lead and oversee the day-to-day operation of tools and services, ensuring the provision of exceptional onsite and remote IT support and infrastructure. This includes tailoring solutions to meet the specific needs of VFX teams throughout the region.
• Provide expert technical assistance to our VFX partners, addressing challenges related to hardware, software, cloud services, and real-time collaboration tools.

Collaboration

Monitoring, Troubleshooting, and Escalation

Analysis and Process Development

User Experience and Relationship Building

Team Leadership and Communication

| Skills & Experience

Language and Communication

Technical Expertise

Analytical and Problem-Solving Skills

Work Ethic and Adaptability

Leadership and Initiative

Experience with ITSM Tools and Global Teams

Become part of our team as we turn user challenges into smooth, effortless experiences, driving innovation and aligning solutions with broader business objectives.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100K - $700K.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation / adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.