Customer Success Consultant

A company is looking for a Customer Success Implementation Consultant. Key Responsibilities Become an expert in the platform and product suite Partner with customers to drive successful implementations and understand their definition of success Deliver engaging, web-based training sessions and maintain training curricula to support product adoption Required Qualifications Associate's degree or equivalent professional experience 2+ years of experience delivering web-based training for B2B software Passion for delivering outstanding customer experiences Experience with web conferencing tools such as Zoom or Microsoft Teams Proficiency in Chrome, other web-based applications, and Microsoft Office (Word, Excel, Outlook, PowerPoint)