Field Sales & Service Representative

Proformance Builder Solutions is a leading B2B construction services provider, specializing in roofing, drywall, painting, siding, and house wrap for new residential construction. Founded in 2016, we have completed over 15,000 roofing installations and have recently expanded our service offerings to meet the growing demands of residential builders across the state. Our mission is to be the safest, quickest, and lowest-cost provider in the industry, delivering high-quality services to builders on time and on budget

Overview

The Field Sales & Service Representative (FSSR) is a hybrid customer-facing and field-facing role responsible for selling turnkey roofing and siding projects while managing onsite scheduling, workflow coordination, and project supervision. The FSSR ensures that every job sold is executed properly, efficiently, and in alignment with ProBLD's service and quality expectations. This role supports local and production builder accounts and acts as the primary operational liaison between sales, field crews, and the builder's site teams.

Key Responsibilities

• Sell turnkey roofing, siding, and exterior packages to semi-custom and local builders.
• Serve as the onsite supervisor for all jobs sold by the FSSR, ensuring proper installation.
• Create and manage job schedules, coordinating directly with operations and builders.
• Conduct pre-construction meetings, jobsite walkthroughs, and quality inspections.
• Identify scope discrepancies and correct issues in real time to protect job profitability.
• Coordinate materials delivery, installation sequencing, and inspection readiness.
• Support takeoffs, pricing validation, and final scope review with Estimating.
• Communicate daily with builder superintendents to align expectations and timelines.
• Report field progress, delays, or issues promptly to Operations and Sales leadership.
• Maintain updated job documentation, including photos, site notes, and completion records.

Collaboration & Communication

Reporting & Forecasting

Qualifications

Preferred Background

Performance Metrics

Compensation & Benefits

Why ProBLD

FSSRs play one of the most critical roles at ProBLD by ensuring both sales and field execution are aligned. This position embodies our commitment to high-quality delivery, customer satisfaction, and operational excellence. FSSRs live the company philosophy : 'Sell it. Own it. Execute it.'

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