Supervisor III, Community Programs

Supervisor III, Community Programs

Pay : $24 / hour. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule : Monday-Friday, 8am-4 : 30pm. Full-time position is eligible for medical, dental, vision, short term disability, life / accidental death and dismemberment, flexible spending accounts, long term disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan must be 18 years of age to participate.

Job Summary

The Supervisor III, Community Programs provides program support to ensure the needs of the participants are being met in order to maximize their fullest potential in their program environment. This individual will be responsible for providing directions and guidance to staff, as well as contractors.

Essential Functions

Staff Supervision and Support :

The Program Supervisor will ensure that all staff are present for work and accountable. The incumbent will provide staff assistance with problem solving conflicts concerning the Case Management Agency (CMA) providers, parents, guardians, or participants and when necessary, the Program Supervisor will also provide conflict resolution. The incumbent is responsible for ensuring all appropriate paperwork for CARF and CMA is turned in on time to meet established due dates. The incumbent will maintain and approve timecards, mileage reports, and time off request for their director report. The Program Supervisor is also responsible for completing performance evaluations at 90 days and annual reviews providing timely feedback and guidance for performance development for direct reports.

Budgeting and Billing :

The Program Supervisor is responsible for authorizing all expenses required for programming and approving expense reports. In addition, the incumbent must review monthly budget analysis to ensure the assigned program is within the allotted budget. When the budget allows, the Program Supervisor will also determine individual bonuses and merit increases when appropriate. The incumbent is responsible for all billing within their assigned program. The individual will then complete monthly outcome reports based off the revenue, utilization, or data required. For Residential Services, the incumbent is responsible for ensuring that contractors complete log notes and complete payment for services process based of those services.

Team Support :

As a member of the Community Impact Division, the Program Supervisor will attend intakes and trainings, when necessary, participate in supervisor and staff meetings. The incumbent will ensure coverage when staff is absent. The Program Supervisor must maintain a good working knowledge of Medicaid and CARF Regulations. The incumbent will also perform all the extra duties as assigned.

Relationship Management :

The Program Supervisor is responsible for establishing and maintaining a positive and professional relationship with all participants, vendors, stakeholders, direct reports, and co-workers presenting a positive image of the company to the customer, demonstrating courtesy and professionalism in every task and communication. The incumbent will deal effectively and calmly with non-routine situations following accepted guidelines.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education : A Bachelors Degree in a Human Service field is preferred.

Experience : One (1) year of experience in a managerial and / or administrative position is mandatory if the degree requirement is not met. Prior experience working with individuals with disabilities is preferred.

Other : Excellent written and verbal communication skills and the ability to interact with various types of internal and external customers are preferred. Continuously research new avenues to optimize workflow, thus creating more quality time while meeting established deadlines. Ability to write clear, concise, and accurate reports and plans in a timely manner. Demonstrate excellent time management skills, initiative, and ability to work independently and respond to special requests. Must have a working knowledge of Goodwill of Colorados vision and goals to assist in moving forward to expand rehabilitation and programs geared to assist disabled and disadvantaged people in attaining an optimal level of vocational and personal functioning and independence. Must conduct self in a professional manner and maintain a professional appearance that enhances the firms reputation. The incumbent will be required and must have the ability to drive for company business. Per auto vehicle insurance carrier requirements : For applicants / employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least :

19 years of age (not engaged in passenger transportation); 25 70 years of age for all passenger transportation services; 21 years of age for CDL. Applicants / employees will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants / employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note : not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation. Applicants / employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS : 888-897-7781 or www.dhs.gov / E-Verify.