Be the leader who shapes the future of facility solutions in the Seattle market.
If you’re a builder of teams, a driver of growth, and a visionary who loves turning strategy into impact, this is your opportunity. As the Director of Commercial Building Solutions, you’ll lead a high-performing division that delivers more than 20 essential facility services — ensuring our clients’ buildings operate at their best every single day. Your leadership will directly influence revenue growth, market expansion, team success, and the client experience.
Why This Role Matters
City Wide’s CBS division is rapidly expanding, and we’re looking for a leader who can elevate our service offerings, strengthen our market presence, and lead a talented team with clarity and purpose. This is a role where your decisions move the needle — fast.
What You’ll Do
Strategic Leadership
- Set and execute growth strategies that expand CBS service offerings and market impact
- Own KPIs tied to sales, service quality, and client experience
- Partner with executive leadership on budgeting and forecasting
- Evaluate market trends and competitors to guide strategic decisions
Sales & Business Development
Lead the CBS sales team to win, retain, and grow commercial clientsOversee bids, pricing strategies, and proposal submissionsStrengthen long-term client relationships and identify cross-selling opportunitiesAchieve individual sales goalsProject Oversight
Ensure projects are delivered on time, on budget, and to high-quality standardsMonitor contractor performance and resolve escalated client issuesAlign contract deliverables with client expectationsTeam Leadership
Hire, mentor, and develop top-tier sales and project management talentConduct coaching, performance reviews, and growth plansBuild a culture centered on accountability, collaboration, and service excellenceVendor & Contractor Management
Maintain a strong network of reliable subcontractors and vendorsNegotiate contracts and ensure compliance, safety, and service qualityConduct evaluations and proactively address performance gapsAdditional Responsibilities
Launch new service strategies and pilot programsEnhance operational systems and integrate CRM / technology toolsMaintain up-to-date training materials and job descriptionsApprove all bids and ensure sales documentation accuracyConduct field evaluations and performance reviewsStay knowledgeable on industry trendsCollaborate cross-functionally to share leads and insightsEnsure compliance with OSHA and safety standardsHow Success Is Measured
Revenue growth (monthly / quarterly)Client satisfaction and retentionOn-time, on-budget project completionNew and renewed service contractsVendor performance metricsTeam retention and performanceRequirements
Bachelor’s degree in Business, Construction Management, or related field (preferred)3+ years of leadership experience in facility services, construction, or project managementProven B2B sales success and revenue growth experienceUnderstanding of commercial building systems and maintenance practicesExcellent communication, negotiation, and leadership skillsExperience with Microsoft Office, CRM systems, and project management toolsValid driver’s license and ability to travel locallyPhysical & Environmental Requirements
Frequent standing, walking, and sittingOccasional lifting up to 25 lbsAbility to navigate job sites and commercial facilitiesExposure to variable environments; PPE may be requiredBenefits
City Wide offers a competitive salary, including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision, PTO and 401k.