Branch Customer Service & Sales Representative - Matthews, NC
The Auto Club GroupMatthews, NC, US- Full-time
Join The Team Committed To Driving Your Career Forward
It's a great time to join AAA The Auto Club Group!
Job Type : Full time
Exempt / Non Exempt : Hourly
Job Description : Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path : The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as :
- Other Branch positions Field Insurance Sales Agent, and Travel Agent
- Other Departments such as : Call Centers (ERS, Sales and Service, etc.)
- Automotive Services
- Claims
- Underwriting and more
A Day in the Life of a Branch Customer Service Representative
The Auto Club Group is seeking prospective Member Representative Is or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
How We Reward Our Employees
Our Auto Club Group Branch Customer Service Representative earns a competitive hourly wage of $16.50 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages :
We Are Looking For Candidates Who
Required Qualifications :
Successful candidates will possess :
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
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