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IT Specialist

IT Specialist

MONTECH INC.Mescalero, New Mexico, United States, 88340
8 days ago
Job type
  • Full-time
Job description

Montech Inc. is a leader in business support solutions, offering professional and technical services for federal and state clients, tribal governments, and commercial customers. Headquartered in Albuquerque, New Mexico, Montech Inc. has employees who perform work in multiple states across the U.S. Established in 2011, we are a U.S. SBA 8(a) Program Graduate, a Minority Owned Business, Small Disadvantaged Business, Indian Small Business Economic Enterprise (ISBEE), and Woman-Owned Small Business.

Overview

Montech Inc. is seeking a qualified IT Specialist to provide on-site Information Technology (IT) services in support of the U.S. Department of Health and Human Services (DHHS).

Essential functions to include responsibility for effective installation / configuration, operation, and maintenance of systems hardware and software and related infrastructure; ensuring system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, administrators, and medical staff to effectively provide healthcare services. Accountable for the following systems : Windows systems; Windows and Applications that are supported for use with and include the RPMS and EHR Systems; responsibilities on these systems include support and maintenance to ensure continual operations. Additionally, will have full administrative rights to all server systems, network resources, and data management / backup solutions.

Place of Performance / Hours of Operation

The IT Specialist will perform all services during regular business hours, Monday through Friday, except for federal holidays. This is an on-site role in Mescalero, New Mexico.

Summary of Responsibilities

The IT Specialist shall perform the following responsibilities :

Operations

  • Map related solutions for various projects and operational needs based on the policies of organization with approval.
  • Install new and / or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, in accordance with organizational standards and project / operational requirements.
  • Maintain installation and configuration procedures.
  • Contribute to and maintain organization system standards.
  • Recommend innovations where possible to automate system administration tasks.
  • Identify approaches that leverage resources.

Support

  • Perform monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, and verifying completion of scheduled jobs.
  • Perform security monitoring.
  • Perform backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media and purge, as necessary.
  • Create, change, and delete user accounts as needed.
  • Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures.
  • Provides occasional guidance, some of which is technical.
  • Provide training sessions to end users when necessary.
  • Maintenance

  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
  • Configure / add new services, as necessary.
  • Maintain operational, configuration, and other procedures.
  • Perform bi-weekly written progress reports to COR.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Configure CPU, memory, and disk partitions as required.
  • Maintain data center monitoring of equipment.
  • Qualifications

    The IT Specialist will possess the following required qualifications :

  • Bachelor's degree in Computer Science or equivalent field.
  • Demonstrated experience with the Electronic Health Record / Resource and Patient Management System (EHR / RPMS) or equivalent healthcare IT systems.
  • Demonstrate sensitivity to cross-cultural and language difference and have the ability to work through interpreters, when necessary.
  • Security

    Employment is contingent upon the ability to pass the pre-employment drug test and a federal security investigation (background check) in order to obtain the required U.S. Department of Health and Human Services clearance prior to start date. The background investigation reviews employment, criminal, financial, and personal history to ensure there are no outstanding violations. Applicants must be a U.S. Citizen to work in support of a federal agency.

    Professionalism, Responsiveness, and Quality

    The IT Specialist must present a professional demeanor at all times while on site and shall treat all persons with courtesy and respect, striving to earn positive feedback of customers. Any notification from Government to Montech notifying that the employee has compromised the security requirements will warrant immediate termination from employment on the contract.

    Equal Opportunity Employer

    Montech Inc. is dedicated to the principles of equal employment opportunity (EEO) in any term, condition, or privilege of employment. The Company prohibits unlawful discrimination against applicants or employees on the basis of age (40 and over), race, color, religion, national origin, disability, genetic information, sexual identity, sexual orientation, pregnancy, veteran status, marital status, or any other status protected by federal, state or local laws.

    This job description is not all inclusive of the tasks that may be assigned to the IT SPECIALIST .

    PI229737d747e0-30511-38965270

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    It Specialist • Mescalero, New Mexico, United States, 88340

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