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Sr. Manager Collaboration Workplace Operations
Sr. Manager Collaboration Workplace OperationsUSA Jobs • Unionville, CT, US
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Sr. Manager Collaboration Workplace Operations

Sr. Manager Collaboration Workplace Operations

USA Jobs • Unionville, CT, US
4 days ago
Job type
  • Full-time
Job description

Collaboration & Digital Workplace Leader

This role is responsible for leading internal initiatives and driving standardization efforts across the Collaboration & Digital Workplace (CDW) organization. The position includes managing a small team of analysts, providing guidance, mentorship, and support to ensure successful delivery of projects and the professional growth of team members.

What You Will Do :

  • Lead CDW initiatives and drive process, tool, and workflow standardization.
  • Manage and develop a team of analysts with clear goals and ongoing coaching.
  • Partner with cross-functional teams and ensure alignment between CDW leadership and operations.
  • Track initiative progress and maintain documentation, standards, reporting, and team administrative lists.
  • Ensure team compliance with all required trainings and certifications.
  • Develop, maintain, and test disaster recovery plans and perform regular risk assessments.
  • Create, update, and enforce SOPs for critical CDW processes.

Qualifications You Must Have :

  • Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience
  • 7 years experience managing and developing a highly skilled and motivated teams.
  • Qualifications We Prefer :

  • Experience with ServiceNow, reporting tools, and process documentation.
  • Strong problem-solving, organization, communication, and decision-making skills.
  • Detail-oriented, adaptable, and able to prioritize in a fast-paced environment.
  • Expert in Excel, PowerPoint, and automation of manual processes.
  • Work Location

    Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

    What We Offer :

    Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work / life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child / adult backup care.

    The salary range for this role is 124,000 USD - 250,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

    RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills.

    Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

    Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

    RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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    Operation Manager • Unionville, CT, US

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